Budtender

Job Description

Job Description

Your Impact

The Budtender will report directly to the General Manager and play a key role in delivering high-quality customer experience. This position involves assisting customers with their purchases, maintaining inventory accuracy, and ensuring the cleanliness and organization of the store. You will also support the General Manager and Assistant Manager with various tasks to ensure smooth day-to-day operations.

What You'll Do (Personnel Duties, Authority, and Responsibilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other responsibilities and projects may be assigned for the overall benefit of the organization.

• Customer Service:

• Provide exceptional customer service by greeting customers, answering questions, and assisting with product selection.

• Educate customers on cannabis products, including strains, consumption methods, and effects.

• Ensure a positive and welcoming experience for all customers.

• Point of Sale Operations:

• Accurately ring out customer transactions using the POS system.

• Handle cash transactions, including counting cash, making change, and processing credit/debit card payments.

• Balance cash drawer at the end of each shift and report discrepancies to the General Manager.

• Inventory Management:

• Assist with daily inventory counts to ensure accurate stock levels.

• Replenish shelves and display cases with products as needed.

• Report inventory discrepancies to the Inventory Manager for resolution.

• Store Maintenance:

• Maintain a clean and organized store environment, including sweeping, mopping, dusting, and sanitizing surfaces.

• Ensure that all displays and product areas are neat, organized, and visually appealing.

• Assist in setting up promotional displays and signage.

• Support for Management:

• Assist the General Manager and Inventory Manager with various tasks as needed, including receiving shipments, conducting audits, and preparing reports.

• Follow instructions from management to ensure all company policies and procedures are adhered to.

• Participate in ongoing training to stay updated on product knowledge, company policies, and industry regulations.

What You Bring (Qualifications):

• Strong customer service skills with a friendly and approachable demeanor.

• Comfortable handling cash and working with a POS system.

• Detail-oriented with the ability to accurately count inventory and handle multiple tasks.

• Ability to work in a fast-paced environment while maintaining a high level of organization.

• Strong communication skills and the ability to work well in a team.

• Must be 21 years of age or older.

• Willingness to work flexible hours, including nights, weekends, and holidays.

• Must pass a background check.

• Previous experience in a retail or customer service role, especially in the cannabis industry.

• Basic knowledge of cannabis products and the cannabis industry.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to maintain focus, talk, or listen. The employee frequently is required to use hands or fingers and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; carry; push; pull; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The employee is regularly exposed to strong cannabis odors and is frequently required to handle cannabis products. Exposure to environmental particles such as pollen and plant pathogens. The noise level in the work environment is usually low to moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.

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