Regional IT Project Manager, 24x7 Service Desk (Remote)
GovCIO
GovCIO is seeking a Project Manager to support the TSA, based in Springfield, VA, with primarily remote work and some travel. The role leads a large 24x7 Service Desk and oversees advanced agent support, testing of new apps, and knowledge base management. You will manage incident prioritization, escalation, and ITSM documentation while ensuring VIP services and major technology assignments are executed with a strategic focus on improving service delivery. A Public Trust clearance is required. #J-18808-Ljbffr GovCIO
Vacancy posted more than 2 months ago
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