Shift Manager

Lead the Line. Set the Standard. Own the Shift.

Where Kitchen Leadership Meets Operational Excellence- Be the Backbone of BOH: Drive Quality Speed and Team Success!

Job Title: Back of house Shift Leader

A Shift leader directly supports all Zaxbys managers and team members as an active leader who embodies the Zaxbys mission statement core values and company culture. A BOH Shift Leader is an expert dedicated to creating encore guest experiences thru serving superb quality food in a manner that is fast presentable and safe to eat. The job requires an expert level performance of all kitchen stations food preparation procedures and cleaning procedures. A BOH Shift Leader is a mentor to less skilled employees and provides constant training to guarantee that correct BOH procedures are continuously practiced. A Shift Leader understands their leadership support role communicates effectively with employees and maintains a positive attitude toward management supervision and performance feedback.

Job Activities:

• Manages the flow of food at any rate always being conscious of acceptable ticket times food waste and food holding periods.
• Performs each kitchen station with a master skill level.
• Continuously trains and monitors BOH employees to guarantee Zaxbys standards for high quality food and safe preparation are upheld.
• Accurately prepares any food prep item so the kitchen runs smoothly without bottlenecks.
• Trains others on the proper food procedures and the value of observing FIFO procedures.
• Performs daily weekly monthly maintenance task as requested by management.
• Oversees and assists all BOH employees to complete the BOH checklist by each shifts end.
• Can perform the Time- Temp Log as requested by management.

Equipment Utilized:

• Conscious of safe usage/storage of all hazardous chemicals used to clean BOH area.
• Knows the correct and safe procedures for using and maintaining kitchen equipment such as fryers grills hot holding bins and any other kitchen equipment.
• Safely uses all other food preparation equipment including knives peelers lettuce choppers tomato and lemon slicer and any other potentially hazardous objects.
• Properly utilizes and records the thermometer readings for the Time-Temp Log.

General Qualifications Requirements:

• Exemplifies honesty and integrity thru actions and demonstrates a clear alignment with the Zaxbys mission statement core values and company culture to encourage the growth of others and the building of meaningful relationships.

• Dedicated to customer service excellence.
• Can lead in a fast- paced environment and willingly helps team members at any time.
• Acts as a role model and train/mentor for multiple BOH cooks in a team-based environment.
• Willing to support management goals and continuously practice/teach correct BOH procedures.
• Able to solve minor BOH problems to continue the process of operational productivity.
• Punctual dependable and with reliable transportation for completing each assigned shift.
• Understands Zaxbys safety policies and procedures including necessary MSDS information.
• Must be able to lift 50 pounds and stand for extended periods of time.

Required Experience:

Manager