RN Triage-ENT- 1860 Shawano Ave- Full Time

Registered Nurse

The Registered Nurse (RN) provides comprehensive, professional nursing care within a multi-specialty clinic setting. This role supports patients across the continuum of their clinic experience by performing assessments, coordinating care, addressing clinical needs in person and through patient communication channels, and ensuring safe, high-quality care delivery. The RN works collaboratively with physicians, advanced practice providers, and clinic team members to promote positive patient outcomes, efficient workflows, and an excellent patient experience. Responsibilities include patient evaluations, clinical support, patient education, follow-up, and ongoing care coordination aligned with Prevea's professional nursing standards and in accordance with organizational policies, and state regulations.

Performs timely and accurate patient assessments across a variety of clinical situations, whether through in-person encounters or patient communication channels. Using sound clinical judgment, the RN identifies patient needs, evaluates symptoms, and supports care decisions in partnership with providers, escalating concerns that require urgent attention.

Provides comprehensive nursing care by delivering a full range of services such as rooming patients, obtaining vitals, administering medications and vaccines, assisting with procedures, performing clinical tasks and interventions, and supporting provider visits. This includes ensuring patient comfort, maintaining safety, and communicating clearly to promote understanding and trust.

Respond to patient questions, concerns, and symptom changes through phone calls, electronic messages, and direct interactions. This includes offering patient education, self-care guidance, and next steps based on established practice standards. They assist with care coordination by supporting care plans, communicating results, and arranging referrals. The RN also coordinates follow-up appointments and timely interventions to support continuity of care.

Maintain accurate and high-quality clinical documentation, capturing assessments, interventions, communications, and follow-up in the electronic medical record. The RN adheres to regulatory standards, infection control practices, and privacy requirements, and participates in quality improvement activities.

Collaborate effectively with physicians, advanced practice providers, medical assistants, and other team members to support coordinated workflows and efficient clinic operations. This includes participating in team huddles, sharing insights, demonstrating adaptability, and contributing to a positive, solutions-focused team environment.

Support overall clinic operations by adapting to fluctuating patient volumes, schedule changes, and varying needs across the clinic. This includes assisting in maintaining supplies, equipment, and a safe clinical environment while demonstrating reliability, flexibility, and a consistent commitment to patient-centered care.

Education Qualifications

• Associate's Degree from an accredited Nursing program Required
• Bachelor's Degree (BSN) from an accredited Nursing program Preferred

Skills and Abilities

• Comprehensive knowledge of nursing principles, clinical practices, and patient care standards.
• Ability to adapt to multiple specialties and work effectively across a variety of clinic environments.
• Strong critical-thinking, problem-solving, and clinical decision-making skills.
• Proficiency with electronic health record (EHR) systems and standard clinical documentation practices.
• Excellent communication and interpersonal skills to foster positive patient and team relationships.
• Ability to prioritize, multitask, and maintain attention to detail in a fast-paced environment.
• Commitment to patient-centered care, confidentiality, and continuous professional development.

Licenses and Certifications

• Current Wisconsin RN license or compact equivalent (nurses must maintain or update their primary state of residence to Wisconsin to ensure continued eligibility under the compact) Upon Hire Required
• CPR/BLS Certification-Basic Life Support for Healthcare Providers certification from an approved program. Upon Hire Required
• Additional certifications (e.g., ACLS, PALS) may be required depending on specialty area.

Physical Demands

• Sit - Constantly
• Stand - Rarely
• Walk - Rarely
• Drive - Rarely
• Climb (Stairs/Ladders) - Rarely
• Bend (Neck) - Occasionally
• Bend (Waist) - Rarely
• Squat - Rarely
• Twist/Turn (Neck) - Frequently
• Twist/Turn(Waist) - Occasionally
• Lift/Carry 0-10 lbs. - Rarely
• Lift/Carry 11-25 lbs. - Rarely
• Lift/Carry 26-35 lbs. - Rarely
• Lift/Carry 36-50 lbs. - Rarely
• Push/Pull up to 10 lbs. - Occasionally
• Push/Pull 11-25 lbs. - Occasionally
• Push/Pull 26-35 lbs. - Occasionally
• Push/Pull 36-50 lbs. - Occasionally
• Push/Pull 51-75 lbs. - Occasionally
• Push/Pull 76-100 lbs. - Rarely
• Reach (Above shoulder level) - Occasionally
• Reach (Below shoulder level) - Occasionally
• Simple Grasping (Hands/Arms) - Constantly
• Fine Manipulation (Hands/Arms) - Constantly
• Gross Manipulation (Hands/Arms) - Frequently

Working Conditions

• Noise - Occasionally

Travel Requirements

• 5%

Hearing Requirements

• Hears Whispers < 3 feet - Constantly
• Hears Whispers 3-8 feet - Constantly

Vision Requirements

• Color Discrimination - Constantly
• Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
• Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly