RN - Clinic

Diagnostic Treatment Center (DTC) RN

The DTC RN ensures quality and safe delivery of nursing services in the Diagnostic & Treatment Center (DTC) and Day Health Center (DHC). Assesses, plans, implements, and coordinates nursing care in the Medical Practice and DHC.

Job Responsibilities:

• Coordinates and collaborates with the Site Medical Director and members of the interdisciplinary team (IDT) regarding Infection Control and Surveillance activities at the PACE Center.
• Aids in education to participants regarding all PACE services.
• Respond to email messages from vendors, participants or providers seeking basic information and/or looking for a response from a CenterLight staff.
• Addresses pharmacy issues as they occur.
• Administers medication and treatment as prescribed by the PCP.
• Investigate and assist in documenting and resolving customer issues and grievances in a timely, accurate, and courteous manner.
• Provide prescribed or emergency care to patients requiring professional nursing services.
• Performs diagnostic tests as authorized by the Primary Care provider (PCP).
• Evaluates and reports to physician the participant's physical and emotional condition, reaction to medications and/or treatments, and/or critical laboratory result requiring PCP intervention.
• Independently perform skilled nursing procedures, assessments and techniques based on specific Participant's needs while at the PACE Center.
• Evaluates and promotes a safe environment for the participant and complies with National Patient Safety.
• Completes all DTC logs as per regulations.
• Documents all new medications administered at DTC in Participant's electronic medical record as per MD's orders.
• Identifies and partners with other departments to resolve complex customer service inquiries.
• Tracks all stock medications and medical supplies at the DTC and ensures proper inventory and expiration date.
• Assists with coordination/preparation of mail order prescriptions.
• Responsible for the overall operation of the DTC including equipment, Hazard disposal etc.
• All other duties as assigned.

Standards:

• Performs consistent with organization's mission and philosophy.
• Performs job responsibilities per organization's policies.
• Assumes responsibility for assignments given, seeks supervision appropriately, and is accountable for work performance.
• Maintains proper documentation (updated, timely, legible) related to patient care, whether paper or electronic.
• Maintains HIPAA standards and confidentiality of PHI.
• Supports staff, student, and volunteer orientation and ongoing in-service education as requested.
• Supports organizational activities by participating in quality improvement activities, special projects, internal and/or external committees, community activities and other duties as assigned.
• Serves as role model for peers and colleagues.
• Assumes responsibility for professional growth and development; maintains and upgrades professional knowledge and practice skills.
• Treats other CenterLight employees respectfully and facilitates an environment of teamwork.
• Initiates, if appropriate, incident reporting process, and participates in incident investigation and reporting as applicable.
• Performs general office duties in connection with job responsibilities, including but not limited to photocopies, faxing, typing, filing, and phone calls.

Service Standards:

• Makes the needs of participants their central focus and finds innovative ways to provide an exceptional experience.
• Develops and maintains positive "customer" relationships.
• Communicates with participants in a caring, helpful, considerate, and culturally sensitive manner.
• Demonstrates a thorough understanding of participant's needs and wants and attempts to anticipate and meets participant's needs.
• Suggests and implements Participant-centered service improvements.
• Encourages participant to engage with CenterLight employees and CenterLight activities.
• Utilizes service recovery techniques to resolve issues quickly and to the participant's satisfaction.

Schedule: 8:30AM – 5:00PM Weekly Hours: 37.5

Qualifications:

• Education: Degree from an NLN accredited school of nursing required, BSN preferred. Successful completion of an accredited Nursing Program required. Baccalaureate degree highly preferred. Completed NYSED approved infection control coursework.
• Experience: Minimum of one (1) year general clinical experience in a certified home health agency (CHHA), acute care, medical surgical, and/or critical care, Nursing Home experience required. Clinical experience must be within one (1) year from date of hire or transfer required. Customer Service experience required. Minimum of one (1) year of experience working with a frail or elderly population or, if the individual has less than one (1) year of experience but meets all other requirements, must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring.
• License: Current active and unrestricted license and registration in NYS as a Registered Nurse, required. The following are required certifications at the time of hire or transfer and must demonstrate recent verifiable experience (within one [1] year) to independently perform: Phlebotomy / Venipuncture, IV Therapy, EKG Interpretation, Basic Life Support certified by the American Heart Association or American Red Cross.

Additional Requirements:

• Be legally authorized to practice in the State in which the healthcare professional will perform the function.
• Be medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact.
• Current Driver's License, required insurance and car available for work as required.
• Is self-directed with ability to work with or without supervision.
• Proficient in use of a computer for email, word processing, research, and maintenance of Participant records.
• Demonstrated ability to establish good rapport with participants and peers is essential.
• Tactful and courteous.
• Pleasant telephone manner.
• Must be able to work weekends.
• Excellent written and verbal communication.
• Professional attitude.

Physical Requirements:

• Standing – Duration of up to 6 hours a day.
• Sitting/Stationary positions – Sedentary position in duration of up to 6-8 hours a day for consecutive hours/periods.
• Lifting/Push/Pull – Up to 50 pounds of equipment, baggage, supplies, and ability to lift patients safely and using OSHA guidelines, etc.
• Bending/Squatting – Must be able to safely bend or squat to care for patients, use medical supplies, etc.
• Stairs/Steps/Walking/Climbing – Must be able to safely maneuver stairs, climb up/down, and walk to access work areas.
• Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills to operate and activate equipment, devices, instruments, and tools (ie. typing, use of medical supplies, equipment, etc.)
• Sight/Visual Requirements – Must be able to visually assess patients, read orders type/write documentation, etc. with accuracy.
• Audio Hearing and Motor Skills (language) Requirements – Must be able to listen attentively and document information from patients, community members, providers, etc., and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills for customers to understand the individual.
• Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Client Details:

City: White Plains State: NY Zip Code: 10601