Front Desk Agent

TripAdvisor

DESCRIPTION

Front Desk Agent (Full-Time & Part-Time)

We are seeking friendly and professional Front Desk Agents to join our team. We are currently hiring for multiple shifts, including AM & PM. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties

Greet guests and provide them with a warm welcome
Check guests in and out, ensuring all necessary documentation is completed accurately
Answer phone calls and respond to inquiries in a timely and professional manner
Assist guests with any requests or issues they may have during their stay
Provide information about hotel amenities, local attractions, and dining options
Process payments and maintain accurate records of guest transactions
Collaborate with other hotel departments to ensure guest satisfaction
Perform various front desk and administrative duties as needed across different shifts

Experience

Previous experience in a hotel or hospitality setting is preferred
Familiarity with phone etiquette
Knowledge of hospitality management software is a plus
Experience with front desk procedures is beneficial
Strong customer service and guest relations skills are essential
Excellent communication and interpersonal skills

If you are looking for an exciting opportunity to be part of a dynamic team, please submit your application today. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Join us in creating memorable experiences for our valued guests.

REQUIREMENTS

La Tourelle Inn & Spa is your base for adventure, relaxation, and unforgettable experiences in Ithaca. Blending the warmth of an inn with modern comforts, we offer cozy rooms, spacious suites, and unique glamping tents designed for every kind of escape. From indulging in spa treatments and handcrafted cocktails at The Lounge to exploring the vibrant culture and activities of the region, every stay invites you to step outside your routine and make the most of your getaway.

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Vacancy posted 5 days ago

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