Multilingual Program Coordinator - Safe Route & Immigrant Services

Lutheran Community Services NW is a non‑profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families, and communities for health, justice, and hope. What we will do for you A 37.5‑hour per week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer‑paid short‑ and long‑term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency‑recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status How you will make an impact This position requires fluency in both English and Spanish. Provide immigration‑related information and advocacy (e.g., Naturalization, Adjustment of Status, Family Reunification), while responding to client inquiries in person and by phone Manage client scheduling across multiple office locations and support general front‑end coordination needs Process and maintain government documents, correspondence, and accurate client files, including detailed case notes Collaborate with team members on ongoing case management and client services Assist clients with notary, photo services, and referrals to community resources; maintain current knowledge of available supports Coordinate and support U.S. Citizenship preparation classes, including scheduling and volunteer/student coordination Represent the program through community outreach, education, reporting activities, and by promoting a culturally responsive, professional, and supportive team environment How you will be a great fit 1 year of related experience with program coordination High School diploma or equivalent Credentials may be required depending on individual program or location requirements Ability to demonstrate fluency in English and Spanish, both spoken and written Intermediate mastery of business applications and productivity suites Demonstrates resilience, awareness and self‑regulation in navigating challenges, conflict, and obstacles/barriers Thrives in a diverse and multicultural environment; works with cross‑functional teams to develop and implement strategies to enhance end‑user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations; successfully completes tasks in a moderately noisy environment Interacts with others and performs tasks in‑person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity, including and not limited to moving materials and setting up and taking down for outreach events Moves equipment/materials weighing up to 20 pounds Travels between worksites regularly Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community‑based settings, and faith‑based settings such as churches Meets LCSNW criminal background clearance requirements and other job‑relevant clearances as required by the State or program #J-18808-Ljbffr Lutheran Community Services Northwest