Slot Floor Technician
$22.5 per hourTreasure Island Resort & Casino
Pay Rate: $22.50 an hour
SUMMARY: To maintain, repair and place video slot machines and related gaming equipment throughout the casino. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
Preferred:
Skills
Required:
Preferred:
Abilities
Required:
Preferred:
REQUIRED TRAINING
PHYSICAL DEMANDS
WORKING ENVIRONMENT
SUMMARY: To maintain, repair and place video slot machines and related gaming equipment throughout the casino. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Handle machine related customer issues promptly
- Install, move, test, repair and maintain slot and electronic/electro-mechanical components, sub-systems and systems
- Review, interpret and verify slot pay tables, settings and jackpots of pre-established amounts
- Troubleshoot and repair slots and associated player tracking system to minimize down time and maximize profitability of the gaming operation
- Independently and/or cooperatively perform advanced tasks including but not limited to RAM clears, setup and configuration of software, progressive system(s) hardware and software installation, configuration and troubleshooting
- Assist in the ongoing training and development of other team members
- Maintain security of company assets
- Perform assigned tasks in compliance with applicable regulations
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
- High School Diploma/GED or equivalent experience
- 1 year of electronic troubleshooting or computer repair
Preferred:
- 2 year technical degree or 2 years equivalent experience
- 2 years mechanical and electromechanical systems experience
Skills
Required:
- Accurate and detail-oriented
- Strong organizational skills
- Proficient computer skills Microsoft Office (Word, Excel and Outlook)
- Excellent verbal and interpersonal communication skills
- Strong mechanical aptitude
Preferred:
- Proficiency in the use of hand tools, power tools and electrical/electronic test equipment
- Proven soldering skills
Abilities
Required:
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to independently or as a team complete multiple tasks in a professional manner
- Ability to serve both internal and external customers
- Ability to troubleshoot, maintain and repair specialized equipment
- Ability to adapt quickly to changing priorities
Preferred:
- Proven ability to read schematics and wiring diagrams and identify electronic components
REQUIRED TRAINING
- Treasure Island guest service training
- Department orientation, including safety and policies and procedures
- Any position-related training as determined by department manager
PHYSICAL DEMANDS
- Must be able to walk and / or stand and sit for long periods throughout the day
- Must have a good sense of balance, and be able to bend and kneel and stoop
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift 25+ pounds occasionally
- Must have manual dexterity necessary to manipulate electronic equipment
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Slot Technician shop, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally overtime may be required
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
Vacancy posted 1 day ago
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