Store Support - SKIMS - The Mall at Short Hills

Job Description The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale. A day in your life includes: Assist customers over the phone and at checkout with sales, returns, and other transactions while delivering amazing customer service. Keep the service quick, easy, and fun by listening to customer needs and sharing your love for fashion. Be a great team player by keeping the department “runway ready,” which includes straightening up, lightly cleaning, and restocking the cash wrap area and sales floor. Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary. Build relationships with customers by telling them about upcoming events, Nordstrom gift cards, and Nordstrom Rewards program. Be flexible to support other areas of the store including order fulfillment and order pick‑up. Qualifications The ability to prioritize multiple tasks and requests from customers in a fast‑paced environment. Excellent communication and interpersonal skills. Strong organization and follow‑through. A knack for problem solving. Proficiency with computers and an interest in learning new computer applications. The ability to work a flexible schedule based on business needs. Physical Requirements Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing, and pulling. Handling bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head. Regularly lifting items weighing up to 10 pounds and occasionally up to 25 pounds. Pay Range $20.00 – $20.80 per hour. Benefits Medical/Vision Dental Retirement (401k) Paid Time Away (PTO accruals, holidays) Life Insurance and Disability Merchandise Discount Employee Assistance Program (EAP) #J-18808-Ljbffr Nordstrom Inc