Assistant Server

The Server Assistant is the entry-level front-of-house position responsible for supporting the server team and ensuring a seamless dining experience for every guest. Server Assistants maintain the table, assist with marking, and anticipate guest needs — allowing servers to focus on hospitality, menu guidance, and order management.

CORE RESPONSIBILITIES

• Greet guests warmly upon seating and ensure they are comfortable and attended to
• Pour and maintain water service throughout the meal
• Mark guests for each course — placing the correct cutlery, plates, and accompaniments before food arrives
• Clear plates, glassware, and flatware promptly and efficiently between courses
• Reset and re-mark the table as courses progress
• Assist food runners and the expeditor by confirming table readiness before dishes are delivered
• Communicate with the server on table status, guest needs, and course pacing
• Bread, butter, and amuse service as directed by the server or manager
• Respond promptly to guest requests and relay anything beyond your scope to the server immediately
• Maintain cleanliness and order at the table and in the dining room throughout service
• Support service station setup and breakdown before and after each shift

KNOWLEDGE REQUIREMENTS

• Full dining room table layout and seat numbering system
• Proper marking for each course and dish type on the current menu
• Table setting standards and silverware placement protocols
• Basic food and beverage knowledge — enough to answer simple guest questions and know when to defer to the server
• Allergen awareness — understand common allergens and always escalate guest concerns to the server immediately
• Sequence of service: when to mark, when to clear, and how to read the pace of a table