Head Soccer Coach

About TOCA Soccer At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. We support and guide them every step along the way, ensuring a joyful experience for all. What makes a TOCA teammate Play hard Care deeply Grow together Strive for excellence Create awesome experiences Benefits Competitive pay and comprehensive benefits Generous PTO & holidays Career growth & development Employee assistance program Active & fit membership Benefits hub discount marketplace Four TOCA training sessions, 50% off classes, free pick/league play, one free birthday party, food and beverage discount, and two free packages to share with your squad Job Highlights Job Title: Head Soccer Coach Location: Richmond, OH Report to: General Manager Hours: Full time up to 35 hours per week, including afternoons, weekends, and holidays Position Overview We are seeking an experienced and dynamic Head Soccer Coach to assist the General Manager with our TOCA Training experience, ensuring its smooth operation and success. This technology‑backed training program focuses on repetition and improving players’ technical and decision‑making abilities. Your Game Plan Community Partnership, Marketing & Sales Enablement (50%) Partner with the General Manager to uphold the program’s budget, including revenue, expenses, and financial reports. Follow the monthly business plan to achieve session, client, and financial targets. Utilize CSAT, NPS, referrals, and Birdeye reviews to retain and grow the existing client base. Contribute to positive year‑over‑year and month‑over‑month growth of the program. Build and maintain relationships with parents, community organizations, and local soccer clubs. Increase leads, guest traffic, and drop‑ins through community partnerships and cross‑promotions. Assist in marketing strategies to attract participants to the program. Update TOCA Training whiteboard to track month‑to‑date performance and forecast weekly program commitments. Follow up with dropped clients to identify trends contributing to turnover. Participate in a specific plan to “win back” past clients from previous seasons. Operational Excellence (25%) Commit to servicing a minimum of 5 free kick‑off sessions and a minimum of 15 paid sessions weekly. Perform baseline session data for effective conversion and long‑term player development. Tailor TOCA Training plans to meet the long‑term development of the player. Uphold service commitment to maintain a clean, clutter‑free, friendly and outgoing, well‑maintained, visually appealing environment. Collaborate with the TOCA Training Manager to review and develop a plan for guest and client recovery. Model TOCA training standards through session quality, client pathways, and experience reviews. Leadership & Team Development (25%) Assist with recruiting, training, and supervising trainers. Provide ongoing support and coaching opportunities to trainers. Ensure trainers are active, energetic, and engaging while following TOCA Training methodologies. Ensure that all trainers and coaches adhere to safety protocols and facility policies. Partner with trainers on business plans centered around player goals and client development. Ensure trainer availability and schedules align with the TOCA labor model and budget. Partner with the General Manager to provide an exceptional onboarding experience for trainers throughout their first 90 days. Review the trainer performance report with staff on a weekly basis. TOCA Culture (100%) Model, champion, and uphold our core values of excellence, integrity, innovation, and community to create a culture that resonates throughout the facility. Work with leadership to create and maintain a unified culture and a high level of staff engagement throughout the center. What You Bring to the Pitch USSF, CSA, or UEFA licensed coach (minimum D level) Strong understanding of local club, recreational, and school soccer programs Bachelor’s degree in Business Administration, Management, or equivalent experience College or professional playing background Ability to work cooperatively and effectively with different personality types, vendors, and clients Excellent organizational and scheduling abilities Financial acumen and ability to assess financial impact of decisions Ability to kneel, bend, reach, climb, and stand for long durations Ability to move and lift equipment and supplies of 30+ pounds Outstanding interpersonal and communication skills to engage with visitors, staff, and stakeholders Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer Training’s values #J-18808-Ljbffr