Housekeeping Coordinator

Overview The Housekeeping Coordinator supports the housekeeping department with various administrative and service duties such as data entry, maintaining and organizing records and expenses, ensuring effective communication between team members, other resort departments, and guests, and other related duties. Responsibilities Shift is usually 8am to 4pm. But it does vary as the business needs vary. Acts as a direct support to the management team with daily tasks, organization, delegation, etc... Communicating with management team and supervisors regarding departures, cleaning status, room moves, discrepancies, no-show's, VIP arrivals, guest and employee requests Answering the telephone and appropriately responding to requests Daily data entry tasks Maintaining all logs in the housekeeping department, including but not limited to: Employee key cards, radios, bed spreads, and deep cleans Auditing SDS books in each department to ensure they are maintained and updated Processing purchase orders and work orders, ordering supplies and coding invoice Logging and keeping track of all lost and found items, packing and shipping items back to the guest Performing service call backs for in-house guests to ensure the highest quality of service Other duties as assigned Qualifications Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays Excellent organizational skills Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases) Passion for providing exceptional service to guests and team members Proven job reliability, diligence, dedication, and attention to detail Teamwork and collaboration Must be able to communicate clearly and professionally with guests, coworkers and supervisors What can you look forward to? All team members enjoy WEEKLY PAY! Qualifying team members may enjoy the following benefits: Medical and Dental insurance Supplemental insurance plans (ex. Vision, Life, etc...) Paid Time Off 401(k) retirement plan with company match Bereavement Leave Jury Duty Pay Employee Assistance Program David L. Brittain Scholarship Program Tuition Reimbursement Resort Accommodations Discount And more! Why choose Brittain? WE ARE MORE THAN JUST A WORKPLACE... We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels! We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify. #J-18808-Ljbffr