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BPO Operations QA & CX Specialist

TikTok USDS Joint Venture

TikTok USDS Local Services is seeking a competent operations professional to manage BPO vendors and QA processes, ensuring adherence to SLAs and project requirements. The role supports onboarding, training, and performance improvement across outsourced partners to sustain service quality. With a focus on process optimization and cross-functional collaboration, you will help scale local services for the US market while safeguarding user data and privacy, in a fully in-person environment as needed. #J-18808-Ljbffr TikTok USDS Joint Venture

Vacancy posted 1 day ago
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