BPO Operations QA & CX Specialist
TikTok USDS Joint Venture
TikTok USDS Local Services is seeking a competent operations professional to manage BPO vendors and QA processes, ensuring adherence to SLAs and project requirements. The role supports onboarding, training, and performance improvement across outsourced partners to sustain service quality. With a focus on process optimization and cross-functional collaboration, you will help scale local services for the US market while safeguarding user data and privacy, in a fully in-person environment as needed. #J-18808-Ljbffr TikTok USDS Joint Venture
$73.47k - $168.89k
...project requirements; Conduct quality checks of BPO agents' performance; Work closely with BPO... ...with BPO vendors, ensuring that BPO operations and headcount meet our productivity, cost-... ...in a role involving BPO operations and/or QA, including enforcement, labeling, moderation...OperationsTemporary workLocal areaShift work- TikTok USDS Joint Venture LLC is seeking a qualified candidate to support BPO operations and QA, ensuring onboarding, performance tracking, and adherence to SLAs. This role partners with vendors and internal teams to drive quality and efficiency. The position is on-site...Operations
- Critical Mass in San Jose is seeking a Senior Media Associate - Ad Operations Specialist to lead end-to-end trafficking, QA, and campaign launches across digital channels. You’ll ensure pixel and tag accuracy and optimize every detail for success. You will collaborate...Operations
- ...what makes us Roche.As a Quality Assurance Specialist, you will be Roche's focal point for... ...overseeing RSS Finance and Procurement Support operations, and promoting continuous improvement... ...areas.About the opportunity:Conduct QA evaluations of recorded calls, chat interactions...OperationsFull time
- ...manufacturing quality activities as we expand our neurovascular medical-device operations. We are recruiting at multiple levels, from a Document Control Clerk to experienced Quality Technicians/Specialists with hands-on inspection and medical-device QMS experience. This...Operations
$20k
...including conducting gap assessments, risk assessments, and development of standards. Review/approve OOS, deviations, CAPAs, SOPs, and operation documents. Create and provide guidance on phase-appropriate processes and systems. Review Risk Assessments, Process Development...OperationsContract workWorldwide2 days per week$72.66k - $92.72k
Nuro is hiring a Software Operations Specialist for a 12-month term in Mountain View, CA. This hands-on role involves reviewing software outputs... ...workflows. The ideal candidate will have 1-3 years of experience in QA or software testing, demonstrate high attention to detail,...Operations- ...QA Specialist The QA Specialist implements company and regulatory quality standards company wide. Audits and reviews quality data according to established procedures that drive proactive corrective actions. Responsibilities include inspections, document creation and...Work at officeVisa sponsorship
- Nuro is seeking a Software Operations Specialist for a 12-month term to enhance quality control and tool testing efforts. The successful candidate... ...outputs and ensuring system reliability. With experience in QA or software testing, you will review data annotation outputs...Operations
$93.6k - $104k
...Hiring: Quality Systems/Quality Assurance Engineer & Compliance Specialist Overview We are seeking a detail-oriented Aerospace Defense... ...skills with the ability to work effectively across Engineering, Operations, Supplier Quality, Contracts, and Program teams. Strong...OperationsPermanent employmentFull timeWork at officeImmediate start- Criticalmass, located in San Jose, California, is seeking a QA Specialist to ensure quality assurance standards are met throughout the product lifecycle. This role involves both manual testing and automation within a collaborative hybrid team environment. Responsibilities...
$25 - $27 per hour
A leading technology company is seeking a Speech Evaluator for their San Jose location. The role focuses on supporting product internationalization efforts, conducting evaluations, and testing processes. Candidates should be fluent in English with excellent communication...Full time- We are seeking Italian bilingual experts to contribute to a language and AI training project focused on improving Italian-language understanding and generation. In this contractor role, you will evaluate Italian audio content, assess linguistic quality and authenticity,...Remote jobFor contractors
- San Andreas Regional Center is seeking a Quality Assurance professional responsible for performing on-site visits and preparing comprehensive monitoring reports to ensure HCBS compliance. The role collaborates with multiple teams and DDS to coordinate reviews and corrective...
- YO AI Labs is seeking Indonesian bilingual experts to support a large-scale linguistic and AI training project. You will evaluate Indonesian speech generated by AI, assess linguistic accuracy, and provide detailed feedback to improve language model performance. The role...Remote jobFor contractors
- Stampli is seeking an execution-focused CX Manager to own the ERP integration domain and address complex customer issues related to ERP systems. This role involves working closely with Engineering to design solutions and ensure seamless ERP functionality. The ideal candidate...Operations
- Stampli is seeking an execution-focused CX Manager with deep expertise in ERP implementations, P2P workflows, ERP integrations, and AI-enabled operations. This person will serve as a senior problem solver, strong 3rd-level support owner, and ERP integration domain expert...Operations
- ...modern standby. Proficiency in bug triage, log analysis, and reporting. Prior experience with OEM device validation. Knowledge of CI/CD pipelines for BSP builds and QA automation. Familiarity with USB4, DP tunneling, and certification readiness tasks. #J-18808-Ljbffr...
- Affirm is seeking a senior leader to head the Vendor Strategy & Operations within the global operations team. You will own customer operations vendor strategy, performance, and outcomes across a growing network, partnering with cross-functional stakeholders and leading...Operations
$75k - $80k
...Quality Assurance Specialist /AuditorLeanTeq is best-in-class in a very niche part of the semiconductor industry and is looking for... ...Duties and ResponsibilitiesPerform process and spot audits for operational improvement, corrective actions, and as requested.Issue audit...Work at officeNight shift$29 - $32 per hour
...team here in Milpitas, CA. The Quality Specialist is responsible for leading and overseeing... ...within the PCBA and Box Build manufacturing operations. This role ensures that products meet or... ...and manage time-off requests for QA inspectors, ensuring adequate staffing levels...OperationsHourly payFull timeWork at office$96k - $120k
...Quality Assurance Specialist San Jose, California Who We Are Noah Medical is building the future of medical robotics. Our... ...quality systems, streamline processes, and improve compliance and operational effectiveness May include other duties as assigned by...Full timeWork at officeLocal areaRemote workFlexible hours- ...The candidate will be responsible for leading CRM initiatives, managing stakeholder interactions, and overseeing customer service operations. Skills in communication and project management are essential. The role is onsite and offers an opportunity to drive CRM...Operations
- ...manufacturing and distribution, allowing you to apply your precision inspection skills when it fits your life.Your responsibilities:Perform routine quality control (qc) inspections on components, sub-assemblies, or finished products based on detailed standard operating...Temporary workImmediate startFlexible hours
- Infosys Limited in California is seeking a Technology Consultant 2 to contribute to mobile testing and automated testing initiatives. You will perform Android and iOS device testing, execute test cases, and document results while collaborating with cross-functional teams...Relocation
- ...This QA role is responsible for ensuring that quality assurance standards and client satisfaction are delivered throughout the product lifecycle. You will execute structured QA activities with speed, accuracy, and a strong focus on quality, helping maintain the agility...Work at officeLocal areaFlexible hours3 days per week
$45 - $60 per hour
...Job Description Job Description Senior Quality Compliance Specialist – Medical Device Job Description The Quality Compliance... ...Ability to understand and follow QMS procedures, including standard operating procedures (SOPs) and test methods. Proficiency with...OperationsContract workTemporary workWork at office- Job Description Job Description Description: Join San Andreas Regional Center – Where Every Role Matters. San Andreas Regional Center (SARC) is one of 21 regional centers in California, funded by the State and rooted in the values of the Lanterman Act. As a...Local areaImmediate startFlexible hours
- ...Management System and related documentation is also required. Essential Duties And Responsibilities Perform Process and Spot Audits for operational improvement, corrective actions, and as requested. Issue audit reports, present findings and set ownership, and drive action...
- LeanTeq 濂達科技 in Milpitas, California, is seeking a dedicated Quality Assurance Specialist. The role focuses on ensuring compliance with quality standards like ISO 9001:2015 and ISO/IEC 17025:2017, driving process improvements, and conducting audits. Ideal candidates will...
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