Remote Call Center Team Lead Performance & Coaching
Call 4 Health
- Remote job
Call 4 Health is seeking a Team Lead to supervise day-to-day operations while ensuring employee performance and motivation. The Team Lead will handle escalated service issues and conduct performance reviews. The ideal candidate will possess an AS Degree in Business Administration, experience in a supervisory role, and excellent communication skills. Join our dynamic team in a fast-paced call center environment. #J-18808-Ljbffr Call 4 Health
- ...USA, with a strong call center footprint and operations... ...both on-site and remote agents, leveraging... ..., industry-leading organization.... ...We are seeking a Team Lead who will provide... ...role in monitoring performance, delivering consistent coaching, and fostering an engaged...Remote workPerformance
- Compass Self-Storage is seeking a Call Center Team Lead to manage a remote team of 12-15 agents across the United States. The role is full‑time with base responsibilities in maintaining performance, coaching, onboarding, and process improvement. Based in Cleveland, OH,...Remote jobPerformanceFull timeWork from home
- ...Overview MCI is a leading Business Process Outsourcing... ...agents. As the team coach and leader, you will be... ...directly responsible for the performance and success of your... ...within a complex call center environment. The Customer... ...'s business Manage remote employees as needed....Remote workPerformanceFull timeTemporary workWork experience placementCasual workWork at officeLocal area
- ...USA, with a strong call center footprint and... ...both on-site and remote agents, leveraging... ...expanding, industry-leading organization. Are... ...manage and support a team of customer... ...projects. As a team coach and leader, you'll... ...guiding your team's performance and ensuring their...Remote workPerformanceFull timeTemporary workCasual workWork at officeLocal area
- ...seeking a 211 Shift Supervisor to lead 211 Call Specialists in a 24/7 call center, monitoring performance and delivering real-time data... ...staff. The role involves coaching, training, and providing crisis... ...callers, with on-call duties and remote work after training. The...Remote workPerformanceShift workAfternoon shift
- ...: Position Title: Call Center Team Lead (Non - LO - Manager) Department: Call... ...by providing regular coaching, training, and support to team... ...necessary tools to achieve monthly performance goals and helps identify... ...to quarterly travel to remote locations. Ability to communicate...Remote workPerformanceFull timePart timeWork at officeLocal areaHome office
- ...*This position is remote eligible after successful... ...-Sinai Medical Center has been named to... ...? The Admission Team Lead monitors and... ...by assisting with coaching, training orientation... ...policies & procedures, performance feedback and... ...need to cover sick calls and other department...Remote workPerformanceShift work
- ...Quality Analyst Lead MCI is one of the fastest... ...USA, with a strong call center footprint and... ...by both on-site and remote agents, leveraging advanced... ...Lead to join our team. The Quality Analyst... ...thoroughly monitoring performance, providing targeted coaching to frontline teams,...Remote workPerformanceFull timeTemporary workCasual workWork at officeLocal area
- ...USA, with a strong call center footprint and... ...both on-site and remote agents, leveraging... ...expanding, industry-leading organization. Position... ...and inspire a team of customer care,... ...Provide guidance, coaching, and support to ensure... ...Establish clear performance expectations and key...Remote workPerformanceContract workTemporary workWork at officeLocal area
$82k - $87k
...NY. location. Remote or hybrid work... ...Overview The Lead Client Services... ...Services Team of Account Managers... ...monitoring team performance (quantitative... ...purposes of learning, coaching, intervention... ...the Service Center in key... ...payroll and/or call center experience...Remote workPerformanceWork at officeLocal areaWorldwide- ...Description Job Description Remote Collections Supervisor | Collections Team Lead | Call Center Supervisor Live Oak... ...Collections Supervisor to lead, coach, and manage a team of professional... ...role is responsible for team performance, liquidation results, quality...Remote workPerformanceFull timeTraineeship
$21 - $23 per hour
...Services & Insurance Remote Customer Service Team Lead SCHEDULE :... ...management, service level performance, and frontline... ...assisting with inbound calls, hotel bookings and... ..., direction, coaching, and real-time support... ...customer service, call center, housing, hospitality...Remote workPerformanceTemporary workPart timeWork at officeLocal areaMonday to FridayShift workWeekend work$32.7k - $46.7k
...Lead Call Center Representative - ArkansasDate: Sep 20, 20... ...companies need great teams to propel their operations... ...leading by example, coaching and mentoring team... ...for team development, performance monitoring, and... ...is required.This is a remote position based in Conway...Remote workPerformanceWork at officeMonday to FridayFlexible hoursShift work$23 - $28 per hour
...Customer Experience Lead role at Saks... ...Connected Coaching to ensure all selling... ...key performance indicators and... ...Ensure cashiering team is in the right... ...appropriate register and calling for additional... ...distribution centers A culture that... ...0 7 months ago Remote Call Center Representative...Remote workPerformanceFull timePart timeWork experience placementLocal areaWork from homeFlexible hoursWeekend workAfternoon shift- ...Description Summary The position of Call Center Team Lead will provide the next level of support, supporting... ..., this individual is responsible for coaching a team of Customer Service Representatives to exceed performance metrics in place. The Team Lead will assist...PerformanceWork at officeLocal areaNight shiftWeekend work
- ...supervision, act as a working lead while providing lead... ...to ensure unit performance is maintained. Essential... ...work of the division/team staff and manage the daily... ...prompt, objective coaching and counseling; apprise... ...For roles that are remote (i.e., Work From Home (...Remote workPerformanceWork from home
- ...Summary We are seeking an experienced Call Center Team Lead to join our team. In this role, you... ...include managing staff, developing key performance indicators, and tracking and reporting... ..., written, and interpersonal communication skills This is a remote position....Remote workPerformanceWork at office
- FirstSource Healthcare is hiring a Team Lead for full-time work-from-home roles in the United States... ...guest experiences and event execution. Strong coaching and communication skills are essential to sustain high KPI performance. The role emphasizes supervision of 12-20...Remote jobPerformanceFull timeWork from home
- ...US, UK and Europe, our amazing team of 200+ work to make the... ...As our Analytics & Insights Lead , you will join our Customer... ...strategic data storyteller and people coach You don’t just look at... ...work smarter, not harder” high-performance culture, and aligning multiple...Remote workPerformanceFull time
- ...is seeking a Fast-Track Casualty Team Leader to guide a 4-6 member remote team in delivering high-quality liability... ...leadership and analytics to drive performance, collaboration, and continuous... ...processes. The role emphasizes coaching, performance feedback, and technical...Remote jobPerformance
$51.96 - $62.44 per hour
...Job Description The Team Lead is primarily... ...Participate in an on-call rotation to provide after... ...support for onsite and remote operations. Provide... ...Continuously assess team performance metrics to identify areas... ...feedback and coaching to build team accountability...Remote workPerformanceFull timeWork at officeWeekend work$90k - $120k
Nova 401(k) Associates is seeking a Team Leader for the 401(k) Administration Program to manage a team of professionals. Responsibilities include team management, training, handling performance reviews, and ensuring client satisfaction. Candidates should have at least 1...Remote jobPerformanceWork from home$70.5k - $87.5k
...manage its Litigation Support Team. This role involves accountability for team results, coaching specialists, and optimizing processes... ...at utilizing data to drive performance. Familiarity with tools such... ...$70,500 - $87,500, alongside remote work flexibility and a robust...Remote jobPerformance- Ascend Healthcare is seeking a Team Lead for Therapists to oversee an assigned... ...at a CHC site. This fully remote role balances direct patient care... ...administrative tasks. You will monitor performance metrics, support onboarding, coaching, and professional development,...Remote jobPerformance
- A leading behavioral research organization is seeking an experienced Call Center Team Lead in Boca Raton, Florida. This remote position will involve overseeing daily operations, managing staff... ...training team members, creating performance goals, and reporting on productivity...Remote jobPerformance
$100k - $125k
...strategies guide the world’s leading brands. We accelerate... ...— an enterprise-wide team focused on... ...management duties such as: Coach direct reports on how to... ...helping them effectively perform the role of an “AI Enabler... ...Location: Remote – Ontario, Canada Canada...Remote workPerformance$88k - $96k
...directly with health centers to build fully... ...be joining a team delivering... ...The Therapy Team Lead provides direct... ...issues, monitoring performance metrics such as... ...proactive coaching, conduct bi-annual... ...is a fully remote position but may... ...participating in phone calls or virtual...Remote workPerformanceWork at officeWork from homeMonday to Friday1 day per week$160k
...multinational corporations, teams of every size use... ...Description We are seeking a Team Lead, Customer Support to serve as a player-coach responsible for the... ...will align your team’s performance with departmental goals,... ...you and your family! Remote first company —most of our...Remote workPerformanceWork at officeHome officeFlexible hours- ...Sinai is seeking a data-driven Admission Team Lead to oversee daily patient registrations... ...admissions with high data quality. Remote eligibility follows on-site training,... ...California and beyond. The role emphasizes coaching, performance management, and collaboration with...Remote jobPerformance
$180k - $186k
...directly with health centers to build fully... ...be joining a team delivering... ...The BHMP Team Lead provides direct... ...issues, monitoring performance metrics such as... ...proactive coaching, conduct bi-annual... ...This is a fully remote position but may... ...in phone calls or virtual meetings...Remote workPerformanceFull timeWork at officeWork from homeFlexible hours
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