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Support Engineer (SaaS): Fix Bugs, Delight Customers

FlightStory

A technology startup based in Los Angeles is looking for a Support Engineer to bridge the gap between customers and the engineering team. The ideal candidate will have significant experience with TypeScript, Next.js, and React while enjoying solving technical problems. You'll work directly with users, troubleshoot issues, and create documentation to enhance the customer support experience. This is a great opportunity to make a meaningful impact in a fast-paced startup environment. #J-18808-Ljbffr FlightStory

Vacancy posted 1 day ago
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