Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION:
Successful State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative. We seek an energetic professional interested in helping to service and grow our customer base. You will service State Farm Insurance products over the phone and in-person.

Grow your career as you help your community. As an attentive, sociable, and customer-focused professional, we are eager to have you on our team.  You will be provided all resources, trainings, and leads necessary to succeed in our team-based environment.

PAY : $30,000-40,000

• Base Salary + Commission

RESPONSIBILITIES:

• Provide prompt, accurate, and friendly customer service.
• Establish customer relationships and find the best State Farm product to help our customers.
• Assist customers with billing inquiries.
• Help customers with policy coverage changes and other required needs. 

QUALIFICATIONS:

• Driven to be Successful
• Coachable & Adaptable
• Problem Solving Skills
• Persistence & Proactiveness
• Great Verbal & Written Communication
• Ability to Efficiently Use a Computer and Computer Software

BENEFITS:

• Medical, Vision, and Dental Insurance
• 401k Match
• Paid Time Off
• Monday-Friday 9am-5pm
• Paid Training

COMMONS QUESTIONS:

• Do I have to get licensed? We hire qualified candidates unlicensed.  All training materials and exam fees are covered and no cost to you.  You'll be provided guidance and time in-office to study.  
• I’ve never worked in insurance. That’s perfectly ok!   On the job insurance and product training are provided.