Assistant Store Manager - Famous Footwear
Famous Footwear
Assistant Store Manager - Famous Footwear Job Description If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands. As a full‑time Assistant Store Manager , you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role of the store leader in the absence of the Store Manager. You are a people leader , developing your ability to motivate a team to achieve sales targets and growth goals . Through personal demonstration, training, and development, you support an in‑store culture where customers say, “I’ll take it” and are loyal to your store , our brands , and our company . You are enthusiastic about the product and presentation of your store, staying up to date on trends, and supporting the education of the store team to do the same. Most importantly, you LOVE shoes , and regardless of your style, you help every person who enters your store experience a little bit of that Famous Feeling . What You’ll be Doing Inspire the Customer Connection: You’ll inspire associates with integrity and drive, fostering a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery of both. To help your team be their best, you infuse coaching moments for the selling behaviors behind our Customer Connection. Champion Talent Discovery: You’ll be enthusiastic and proactive about seeking out and networking with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth. Collaborate with the Store Manager to interview and hire individuals passionate about creating top‑notch customer experiences driven by attentiveness to service and determination to sell. Ace Retail Operations & Support Staffing Levels: You’ll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker. From pricing to shipping processing and inventory, you’ve got daily operations dialed in, leveraging our store standards as the framework of success to keep our famous styles easily shoppable. You’ll support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs. Leverage Insights to Deliver Results: Taking accountability for your goals and their impact on your location’s overall performance, you’ll bring your best to each day. Drive sales with purpose and determination to achieve goals and, in partnership with the Store Manager, apply insights and observations to continually improve results. Every shoe sale counts! Be a Culture Builder: You’ll support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected. Maintain and encourage a positive and proactive mindset, even in the face of challenges, you’re the type of person who leads by example and uplifts and supports others. Your elevated level of engagement will be a tool to increase retention and improve Associate effort and performance. Be our Store Manager’s Right Hand: When the Store Manager is away, you will step into their shoes, further developing and refining your already strong people leadership and store management skillset. Your high standards will keep you sticking to policies and ensure compliance of all company programs through training, ongoing development, and consistent inspection and follow‑up. Accurately assess strengths and opportunities of team to develop internal talent in partnership with the Store Manager. Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met. Benefits Associate Discount: 30% discount across Caleres's retail stores – Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds. Career Development: Education assistance up to $7500 per year for full‑time associates and opportunities to grow careers at corporate offices. Relaxed Dress Code & Small Team Environment: Supportive, hands‑on setting with an authentic dress code. Daily Access to Pay: Earned pay on Dayforce Wallet without fees. Location Transfer: Over 850 stores available for transfer. Employee Assistance Programs: 24/7 access to support options including emotional, work‑life, legal, financial resources. Health & Retirement: PTO, health, and retirement for eligible full‑time associates. See Total Rewards program at Preferred Qualifications & Education High School Diploma or GED. At least 1 year of sales experience (retail sales preferred). Experience in interviewing, hiring, and training people. Ability to lead, manage, motivate, and communicate positively with associates at all levels. Ability to train, coach, and develop associates to deliver engaging customer experience and execute operational tasks. Independent judgment and discretion when partnering with the Store Sales Manager. Strong cognitive skills: problem solving, decision making, and financial and quantitative analysis. Advanced knowledge of general retail practices and procedures. Flexible schedule availability, including holidays, nights, weekends, and extended hours. Basic computer skills. Physical Requirements and/or Environment Ability to regularly lift up to 40 lbs. from floor level to above shoulder height using proper equipment and safety techniques. Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Mobile on the sales floor for extended periods. At least 1+ years of sales experience, preferably retail sales. Advanced understanding of general retail practices and procedures. Experienced team leader with energy, enthusiasm, and effective communication to achieve goals. Experience in interviewing, hiring, and training teams. Mentoring and training associates on selling techniques and operational processes. Flexible schedule including holidays, nights, weekends, and extended hours. Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems. Caleres and Famous Footwear are invested in our associates. Pay matrices are regularly reviewed and updated appropriately. Starting pay is determined by relevant skills, qualifications, and experience and meets or exceeds the minimum wage applicable to the job location. Visit ourcaleres.com to review all associated benefits. Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands. Caleres’ legacy includes more than 140 years of craftsmanship, a passion for fit, and business savvy, with a mission to inspire people to feel great…feet first. #J-18808-Ljbffr
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