Medical Billing Clerk

Job Summary This is a potential hybrid-remote position that requires up to 90 days of in‑office training. After training, employees may be eligible to work a hybrid‑remote schedule, including 2‑3 in‑office days per week. Essential Duties and Responsibilities Competently operate standard office equipment, EHR software, and phone system. Answer billing questions from patients, insurance companies, and clients. Support the billing team with documentation of payer remittance and notification notices. Review and send patient statements based on client specifications. Review and send patient balances and patient payments to third‑party collections following the Collections and Early Notification Processes. Submit and follow up on Medicaid cross‑over/wrap/tertiary claims by entering information into Medicaid systems. Review and correct eligibility denials from payers on patient accounts to resubmit claims to the accurate payer(s). Research and identify payer timely filing limits and forward claims approaching those limits to the assigned portfolio Medical Claims Specialist to avoid timely filing deadlines. Provide backup support to the cash posting team as needed. Perform front‑end claim scrubbing to complete necessary actions for clean claims to be submitted to payers. Provide back‑up support for printing and mailing claims and/or documentation to payers. Check, correct, and adjust errors in patient demographics as needed. Maintain excellent written and oral communication skills. Maintain a dedicated work area with a door and reliable internet connection (minimum 5 Mbps download, 1 Mbps upload) for remote work. Qualifications High School Diploma or Equivalent (GED); Associate Degree in Business Administration or Healthcare Management preferred. 2–3 years of relevant experience in billing and/or cash posting; FQHC billing experience is a plus. Knowledge of Medical Terminology, CPT and ICD‑10 Coding, Electronic Billing, and HIPAA. Experience with EHR systems required; preferred experience with NextGen, eClinicalWorks, and/or Epic. Excellent written and oral communication skills. Ability to work with sensitive information in a confidential manner. Pay and Benefits $16–$20 per hour based on experience. Competitive benefits package including Health, Dental, Vision, Life, Short‑Term Disability, Long‑Term Disability, and Flex Savings Accounts. 401(k) program with company match. Courtesy Plan: full‑time staff and immediate family members eligible for courtesy treatment at any HealthSource of Ohio office up to $500 per family. PTO and Long‑Term Sick Bank: up to 25 days per year in first calendar year (15 days PTO and 10 days LTSB). Quarterly Bonus Incentive Program. Schedule Monday to Friday; no evenings or weekends. Up to 90 days of in‑office training required. After training, employees may be eligible to work a hybrid‑remote schedule, including 2–3 in‑office days per week. Work Location Hybrid remote in Loveland, OH 45140. Must be able to commute or plan to relocate before starting work. Equal Opportunity / Affimative Action Employer Centerprise Inc. is an Equal Opportunity/Affirmative Action Employer. #J-18808-Ljbffr