Commercial Lines Client Service Manager

Job Description

Job Description

Job Location: Richmond, VA

 

Job Title:   Client Service Manager | Commercial Lines  

Commercial Lines Account Manager | Focusing on Small to Middle Market Clients

 

Flexible Work Arrangement : Embrace the future of work with our fully remote option, tailored for the exceptional candidate. Occasional office visits meld the best of both worlds.

 

Your Role : As a guardian of our select small business clientele, you'll be the cornerstone of their insurance experience. Your mission is to manage, consult, and grow a dedicated book of business. This involves:

• Client Relationship Mastery : Nurturing and expanding existing relationships through expert consultation. Your advice on coverage will be invaluable, and your skill in identifying cross-sell and up-sell opportunities will drive our mutual success.
• Operational Excellence : Efficiently managing renewals, document issuance, and all aspects of account servicing within strict timelines. Your attention to detail will ensure seamless operations.
• Strategic Engagement : Handling non-renewals, cancellations, and renewals like a pro. You'll also flex your marketing muscle, preparing submissions that resonate.

 

Who You Are :

• A seasoned pro with 3-6  years in commercial insurance account servicing .
• Proud holder of a  P&C license , with a deep dive knowledge of insurance products and documentation.
• A tech-savvy individual with prowess in  Word, Excel, Outlook , and ideally, Applied/EPIC/TAM AMS360.
• An independent yet collaborative team player, open to continuous learning, with a college degree or equivalent industry designations.

 

Why Us :

• Investment in You : Generous 401K, continuous educational support, and ample career development opportunities.
• Flexibility : Hybrid schedules to balance your professional and personal life.
• Growth : A role that expands and evolves with you.

 

Compensation :

• We believe in fair and competitive compensation. For this role, the salary range is $65,000 to $100,000 , commensurate with your experience, skills, and certifications.