Sales Coordinator

Join Our Team at the DoubleTree by Hilton Greensboro Airport, North Carolina!

The DoubleTree by Hilton Greensboro Airport is seeking a Hotel Sales Coordinator.

About Us:
Working at the DoubleTree by Hilton Greensboro Airport offers numerous benefits, including professional growth within the globally recognized Hilton brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. The hotel's location near the Piedmont Triad International Airport provides a dynamic setting, while the commitment to excellence and guest satisfaction fosters a rewarding and engaging workplace.

Why This Role?
Working as a Hotel Sales Coordinator supporting the DoubleTree by Hilton Greensboro Airport offers a dynamic and rewarding career opportunity within the hospitality industry.
Working as a Hotel Director of Sales at DoubleTree by Hilton Greensboro Airport offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing opportunities for growth.
This role not only allows you to drive the hotel's revenue growth but also to enhance your leadership skills within a globally recognized hospitality brand.

What's In It for You?
Comprehensive Benefits: Medical, Dental and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses and Commonwealth University
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Hotel Sales Coordinator include:

• Sales Support & Coordination: Assist the sales team in generating leads, preparing proposals, and coordinating contracts to secure group bookings, corporate accounts, and events.
• Client Communication: Act as a point of contact for clients, responding to inquiries, following up on leads, and ensuring customer satisfaction throughout the booking process.
• Event & Meeting Coordination: Work closely with clients and internal teams to plan and execute meetings, conferences, and special events, ensuring all requirements are met.
• Administrative Duties: Maintain accurate records in the hotel's sales system, track room block usage, generate reports, and handle billing and invoicing related to sales activities.
• Marketing & Outreach: Assist in marketing efforts by creating promotional materials, updating social media accounts, and supporting local networking events to attract business.
• Collaboration with Departments: Liaise with the front desk, housekeeping, and food & beverage teams to ensure seamless service for group reservations and special events.
• Revenue & Goal Management: Support the achievement of hotel sales targets by actively contributing to revenue strategies, upselling services, and monitoring competitor activity.

What We are Looking for in a Hotel Sales Coordinator includes:

• High school diploma or equivalent
• 1-2 years of experience in hotel sales, front desk, event planning, or customer service within the hospitality industry is often required.
• Experience with handling contracts, reports, and sales documentation, as well as proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong interpersonal skills with previous experience in client communication, handling inquiries, and maintaining positive guest relations.
• Familiarity with hotel sales software such as other property management systems is a plus.
• Experience in coordinating meetings, banquets, or group bookings is beneficial.
• Experience with social media, promotional campaigns, or local business outreach can be helpful for attracting new clients.

Applicants must be able to work weekends & holidays

Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.

Join us in shaping the future of hospitality in Greensboro, North Carolina! Apply today!