Landscape Maintenance Operations Manager

Landscape Maintenance Operations ManagerRiver City Lawnscape Inc., established in 1983, is an award-winning landscape design/build and full-service landscape management company in La Crosse, WI and Rochester, MN. The range of services we offer includes landscaping, irrigation, mowing, lawn care fertilization, landscape maintenance, outdoor and holiday lighting, snow removal and retail sales. River City Lawnscape Inc. is dedicated to providing quality, year-round service for those who desire the best for their property and is committed to building trust with our customers and in the community. Our passion is to provide opportunities while leading the way.Position SummaryThe Landscape Maintenance Operations Manager oversees all maintenance divisions, including Mowing, Lawn Care, Irrigation, general Landscape Maintenance, and Snow Removal operations. This role is responsible for the end-to-end management of crew production, resource procurement, and equipment maintenance. A successful candidate will drive field staff development, ensure high-quality standards, and find fulfillment in the collective success of their team. This is a full-time, salaried position.Primary Responsibilities & SkillsExcellent leadership skillsManage field staff lifecycle (hiring, training, coaching, and mentoring); enforce company policies, conduct performance reviews, and manage disciplinary actions or promotionsCoordinate all field activities, including scheduling labor, materials, and equipment communicate sales/customer vision to crews and assist in project completionConduct regular site visits for quality and safety inspectionsLead weekly training meetingsInvestigate accidents and implement corrective actionsManage labor efficiency and material usage to adhere to budgets and contractsMaintain inventory of supplies and oversee daily equipment maintenanceProactively manage customer relationships, respond to complaints, and ensure the highest level of satisfactionEnsure accurate flow of field reporting and records to the office; track attendance and enforce uniform/safety standardsUtilize or learn Proprietary Landscape Software to maximize process efficiencyEducation & Requirements2–5 years of directly relevant landscape experience1–3 years of management experienceExcellent written/verbal skills; bilingual (English/Spanish) preferred but not required.Excellent written and verbal communication skillsConduct himself or herself in a professional mannerPossess a valid driver's license with an insurable driving recordDuties, responsibilities and activities subject to change at any time with or without notice to accommodate seasonal and peak business demandsWorking Conditions & Physical DemandsEnvironment: Regular exposure to exterior elements (weather, pollen, chemicals)Physical: Requires extended walking, standing, kneeling, bending, and heavy liftingSchedule: 50+ hours/week during green season; up to 40 hours during snow season; includes potential evenings, weekends, and holidaysCompensation & BenefitsSalary: $55,000 – $65,000 based on experienceBonus and recognition programsHealth, dental, vision, life, and accident insurance (after 60 days); Simple IRA (after 1 year)Flexible PTOCompany issued uniformsCore Values (Expectations)Be passionateExceed expectationsFind a wayBe unselfishRiver City Lawnscape, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. Updated June 2026