Customer Service Team Lead: Coaching & SLA Focus
One Inc
One Inc is seeking a Customer Service Team Lead in Phoenix, AZ. This full-time position focuses on guiding a team of customer service representatives to deliver outstanding support. You will oversee performance, provide coaching, and facilitate effective communication between agents and management. The ideal candidate should possess an Associate degree or relevant experience and have strong skills in team management, problem-solving, and effective communication. A passion for customer service is essential for this role. #J-18808-Ljbffr One Inc
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Team Lead: Coaching & SLA Focus in Phoenix, AZ vacancy
$22 per hour
...Customer Service, Team Lead Job Category: Customer Success Full-Time Remote Rate: $22 USD per... ...day-to-day operations, provides coaching and development, and helps drive continuous... ...schedules and assignments Tracking SLA's and other important KPI's/metrics, and...SuggestedHourly payFull timeRemote workShift work- ...opportunities? Join our team! Current job opportunities... ...through a resident-centric focus. Our core values—Integrity, Respect, Service, and Community—guide... ...Drive Community Initiatives: Lead daily operations,... ...: Skilled in delegation, coaching, and mentoring to build motivated...SuggestedTemporary workImmediate startLong distanceFlexible hours
CCMC
Peoria, AZ23 hours ago - ...Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose-driven team. At Serenity, we're building high-impact teams... ...in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring...SuggestedFull time
- One-Inc in Phoenix, AZ, is seeking a Customer Service Team Lead to guide a team of customer service representatives. This role will involve monitoring operations, providing coaching, and ensuring team performance aligns with standards and goals. Strong candidates will...SuggestedHourly payFull time
$46k
...in Phoenix, Arizona is looking for a leader in Billing Customer Service who will elevate customer experiences and drive top-... ...between staff, customers, and other departments, as well as coaching and feedback for the team. The ideal candidate possesses a strong knowledge of...Suggested- ...About TP TP is a global, digital business services company. We deliver the most advanced,... ...metrics 80% of your day will consist of coaching and educating agents on how to improve their performance Create an environment focusing on fun, enthusiasm and accountability Take...Work experience placementLocal areaImmediate startWork from homeShift work
- ...Support Reports To: VP, Customer Support Operations... ...The Customer Service Department Manager leads day-to-day operations... ...operational efficiency, and team performance. This... ...on cases. ~ Coach call center staff through... ...skills with a focus on data driven decision...Work at officeRemote work
One
Phoenix, AZ3 days ago - Lincare is seeking an individual to assist the Customer Service Manager in supervising staff and ensuring efficient service delivery. Responsibilities include staff training, monitoring order flows, and handling escalated situations with customers or referral sources....
- ...Comfort in Phoenix, Arizona is seeking a Customer Service Manager to oversee the Customer Services... ...will be responsible for managing the team's performance, providing training, and supporting... .... Join us at Daikin Comfort to lead a dedicated team in a dynamic environment...
- ...Greystar Greystar is a leading, fully integrated... ...and construction services in institutional-... ...oversees onsite team members,... ...regular one-on-one coaching/check-ins, and annual... ...sales, marketing, and customer service background... ...organization. Customer Focus - Builds strong...Full timeWork at officeLocal areaImmediate startShift workAfternoon shift
- Robert Crist and Company RV Sales in Mesa, AZ is seeking a customer-focused RV Service Advisor to support the service department. This full-time position involves greeting customers, coordinating repairs, and preparing accurate estimates. Ideal candidates will have a high...Full time
$22 per hour
TEKsystems is hiring a Customer Service Representative Team Lead in Phoenix, AZ, to oversee a team of 10 CSRs while providing outstanding customer support. The ideal candidate has strong leadership experience and a customer-first mindset. The role includes managing team...Hourly payContract work- ...PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Customer Service Lead (Key Holder) About Life at... ...training, onboarding, mentoring, and coaching for growth as well as providing feedback... ...of retail experience in a customer-focused environment. ~ Leadership...Hourly payWeekly payMinimum wageFull timeLocal areaImmediate startWeekend workAfternoon shift
PetSmart
Peoria, AZ23 hours ago - ...our talented and growing team. In this role, you’ll be responsible for leading and developing a team... ...s success by combining coaching and mentoring with strategy... ...standards of client service and client‑first... ...Collaborative, empathetic, and focused on building a positive,...Work at office3 days per week
$4,500 per month
...home as part-time Local Success Coach (LSC)! Great part-time... ...number of active families in your service area. Currently the Phoenix, AZ... ...Responsibilities Include: Go Au Pair’s focus is to promote meaningful... ...with headquarters staff as a team to support families and Au...Hourly payFull timePart timeFor contractorsSelf employmentLive inWork at officeLocal areaRemote workWork from homeFlexible hoursGOAUPAIR OPERATIONS LLC
Phoenix, AZ2 days ago- ...leader for the Premier Client Solution team who will manage a team of Premier... ...and in-person sales activities, focusing on generating new business while... ...Degree and have 6 years in Financial Services, with a demonstrated ability in coaching and sales management. Benefits are...Remote work
$105.97k - $132.46k
...contribution to providing exceptional service Free AAA Classic Membership... ...Sales Manager oversees team members across the state of... ...of team and relative goals Coaching to achieve desired sales... ...performance standards and goals, focusing on customer sales, customer satisfaction...Local areaRemote work- ...Training Manager to lead and oversee the... ...Administrative Brokerage Service Program for Valley... ...s reservations/QA teams while driving... ...and on time. Customer Service & Escalation... ...for new hires, focusing on ADA compliance,... ...call monitoring and coaching sessions to reinforce...Local area
$75k
...company directives to screen, hire, train, coach, and develop on‑site staff Ensure the... ...submitted on a timely basis Will head emergency team for the property; ensure proper response... ...to minimize liability. Manage excellent customer service and monitor service request turnaround...Full timeFor contractorsWork at officeNight shiftWeekend workAsset Living
Phoenix, AZ4 days ago$55k - $60k
...amazing opportunity to join our team as a Community Manager! This position... ...all operational, financial, and customer service aspects of the property. This role leads the on-site team to achieve high... ...performance reviews, and ongoing coaching. Ensure compliance with...Work at officePortico Property Management
Phoenix, AZ18 hours ago- ...a rapidly growing home services company built on a foundation... ...owners and their teams to deliver consistent,... ...evaluations, structured coaching sessions, and development... ...and opportunities Lead the development and continuous... ...-driven, and results-focused; thrives in a culture...Work at officeRemote work
- ...Lead Inbound Business Development Representative... ...every conversationfor our teams and our customers. The Lead, Inbound... ...serves as a player-coach supporting ramp, sharing... ...monitoring team-level SLA adherence, and acting... ...the ability to adjust focus. Noise level in the...Work experience placementShift work
$80k - $100k
...Manager, Open‑Source Lead Discovery to lead... ...Quality Assurance team and scale a disciplined... ...sales‑ready, while coaching and developing your... ...Throughput and SLA adherence SDR acceptance... ...to lead execution‑focused teams with... ...and life simpler. Customers like IBM, Autodesk,...Full timeWork from homeWorldwideHome office- ...role involves analyzing credit risk, managing transactions, and coaching team members to ensure timely and accurate analysis. Candidate... ...skills. This position offers a competitive salary and industry-leading benefits, including paid time off and performance-based incentives...
- ...Entertainment is a world‑leading live entertainment... ...employees to the venue’s service culture. Employee Care:... ...appreciation events. Training & Coaching: Serve as venue lead for service‑focused training. Partner with... .... Flexibility and a one‑team mentality for all tasks....Part timeWork experience placementSeasonal workWork at officeLocal area
- ...Entertainment is the world’s leading live entertainment... ...recognition programs, and guest service-related initiatives. The... ...events.* **Training & Coaching**: Serve as venue lead for service-focused training. Partner with... ...the job with a one team mentality no matter the...Part timeWork experience placementSeasonal workWork at officeLocal areaWorldwideFlexible hours
$130k - $150k
...affordable chiropractic services in a convenient... ...Times, we are leading a movement to make... ...understanding our customers and delivering a seamless... ...to drive customer-focused decisions Proven... ...investing in our team by offering a... ...through continuous coaching, training, and collaboration...Work at officeLocal area3 days per week- ...Responsibilities Position Description: Leads, directs and coordinates the... ...Manager Develop a high-performance team through supervision, training, coaching, and mentoring. Ensure regular feedback... ..., and the ability to adjust focus. Performing this job requires use of...Permanent employmentFull timeContract workTemporary workFor subcontractorWork at office
- ...oversee store operations and provide excellent customer service. You will manage cash handling, merchandise operations, and lead the store team while ensuring a supportive and inclusive... ..., and demonstrates strong leadership and coaching skills. Benefits include paid time off,...
- Victoria’s Secret & Co. in Scottsdale, Arizona is seeking a Customer Experience Lead to enhance sales and customer satisfaction. This leader... ...merchandising and operational excellence. Key responsibilities include coaching associates, managing labor hours, and ensuring top-notch...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead: Coaching & SLA Focus. Be the first to apply!
Related searches
- customer success lead Phoenix, AZ
- customer service coordinator Phoenix, AZ
- customer experience lead Phoenix, AZ
- customer success coordinator Phoenix, AZ
- customer service team manager Phoenix, AZ
- customer success team lead Phoenix, AZ
- customer service team lead Phoenix, AZ
- customer experience team leader Phoenix, AZ
- customer liaison Phoenix, AZ
- work from home customer Phoenix, AZ