Customer Service Team Lead: Coaching & SLA Focus
One Inc
One Inc is seeking a Customer Service Team Lead in Phoenix, AZ. This full-time position focuses on guiding a team of customer service representatives to deliver outstanding support. You will oversee performance, provide coaching, and facilitate effective communication between agents and management. The ideal candidate should possess an Associate degree or relevant experience and have strong skills in team management, problem-solving, and effective communication. A passion for customer service is essential for this role. #J-18808-Ljbffr One Inc
- ...Position Title: Customer Service, Team Lead Department: Customer Support Reports to: Call Center... ...monitors day-to-day operations, provides coaching and development, and helps drive... ...schedules and assignments Tracking SLA's and other important KPI's/metrics, and...SuggestedHourly payFull timeShift work
- ...Customer Service Lead Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team. At Serenity, we're building high-impact teams... ...in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring...SuggestedFull time
- ...Customer Service Lead Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team. At Serenity, we're building high-impact teams... ...in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring...SuggestedFull time
- ...through a resident-centric focus. Our core values-Integrity, Respect, Service, and Community-guide... ...Community Manager to join our team and make a lasting impact... ...Community Initiatives : Lead daily operations,... ...: Skilled in delegation, coaching, and mentoring to build motivated...SuggestedTemporary workImmediate startLong distanceFlexible hours
- One-Inc in Phoenix, AZ, is seeking a Customer Service Team Lead to guide a team of customer service representatives. This role will involve monitoring operations, providing coaching, and ensuring team performance aligns with standards and goals. Strong candidates will...SuggestedHourly payFull time
$16.06 - $29.44 per hour
...PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Lead (Key Holder) About Life at... ...training, onboarding, mentoring, and coaching for growth as well as providing feedback... ...of retail experience in a customer-focused environment. ~ Leadership...Hourly payWeekly payMinimum wageFull timeLocal areaImmediate startWeekend workAfternoon shift- ...About TP TP is a global, digital business services company. We deliver the most advanced,... ...metrics 80% of your day will consist of coaching and educating agents on how to improve their performance Create an environment focusing on fun, enthusiasm and accountability Take...Work experience placementLocal areaImmediate startWork from homeShift work
- ...Greystar Greystar is a leading, fully integrated... ...and construction services in institutional-... ...oversees onsite team members,... ...regular one-on-one coaching/check-ins, and annual... ...sales, marketing, and customer service background... ...organization. Customer Focus - Builds strong...Full timeWork at officeLocal areaImmediate startShift workAfternoon shift
$5,592 per month
...a highly organized and service-oriented professional who... ...of developing strong teams, maintaining high standards... ...in the valley,” with a focus on maintaining... ...ability to develop and lead people effectively. The... ...capabilities of the team through coaching, support, and...Full timeFor contractorsSeasonal workLocal area$4,500 per month
...home as part-time Local Success Coach (LSC)! Great part-time... ...number of active families in your service area. Currently the Phoenix, AZ... ...Responsibilities Include: Go Au Pair’s focus is to promote meaningful... ...with headquarters staff as a team to support families and Au...Hourly payFull timePart timeFor contractorsSelf employmentLive inWork at officeLocal areaRemote workWork from homeFlexible hours- Robert Crist and Company RV Sales in Mesa, AZ is seeking a customer-focused RV Service Advisor to support the service department. This full-time position involves greeting customers, coordinating repairs, and preparing accurate estimates. Ideal candidates will have a high...Full time
- Victoria's Secret is looking for a Customer Experience Manager in Scottsdale, Arizona. The role focuses on delivering exceptional... ...driving top-line sales and managing a team. Key responsibilities include leading the sales floor, coaching associates, maintaining visual standards...
$130k
...projects. SKILLS Team Management Develop... ...Work with Project Team Leads to thoroughly review... ...Additional services are requested when deemed... ...~ Communication and coaching skills ~ Demonstrated... ...extremely competitive, client-focused and realize that our value...Daily paidFull timeContract workFor contractorsImmediate startRemote work$152.07k - $202.76k
...work on infrastructure customers rely on today and build... ...today. The Role Lead enterprise capital FP&A... ...high-performing, AI-ready team. This role sits at the... ...enabling the team to focus on higher-value analysis... ...high-performing team, coaching and developing talent while...Temporary workRemote work- ...insight. Our pioneering team, led by seasoned... ...sector. Currently, we service healthcare entities of... ...eliminates obstacles so you can focus on what you excel at:... ...promotional campaigns, and lead magnets. Enjoy... ...committed to providing coaching ~ Proficient in managing...Permanent employmentRemote work
$67.9k - $180k
...Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service... ...end-user support, and leading a team of support specialists in delivering timely... ...Conduct performance evaluations and provide coaching to team members. Support workforce...Contract workWork at office- ...Job Title: Know Your Customer (KYC) Team Lead Location: CityScape What you'll do:... ...develop a team; responsible for hiring, coaching, performance management, training and... ...commercial banking products and services. ~ Intermediate to advanced knowledge...
- ...MSG). *** Position Description: Leads, directs and coordinates the overall... ...*: Develop a high-performance team through supervision, training, coaching, and mentoring. Ensure regular feedback... ..., and the ability to adjust focus. Performing this job requires use of...Permanent employmentFull timeContract workTemporary workFor subcontractorWork at office
$130k - $150k
...affordable chiropractic services in a convenient... ...Times, we are leading a movement to make... ...understanding our customers and delivering a seamless... ...to drive customer-focused decisions Proven... ...investing in our team by offering a... ...through continuous coaching, training, and collaboration...Work at officeLocal area3 days per week- ...hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces... ...property inspections and lead preventive maintenance planning... ...; provide ongoing coaching, feedback, and formal evaluations... ...~ Excellent customer service, communication,...Temporary workWork at officeImmediate start
- Travel Services Manager - Contact Center Operations... ...responsible for leading high-performing... ..., overseeing teams of approximately 2... ...service quality, customer satisfaction, and... ...customer-first culture focused on accountability,... ...Responsibilities Lead, coach, and develop...Local area
- ...a rapidly growing home services company built on a foundation... ...owners and their teams to deliver consistent,... ...evaluations, structured coaching sessions, and development... ...and opportunities Lead the development and continuous... ...-driven, and results-focused; thrives in a culture...Work at officeRemote work
$90.3k - $165.4k
...powerhouse of diverse teams and take your career wherever... ...the global financial services marketplace and the... ...Organization (FSO). Our focused model and bold ambition... ...position development. Lead the preparation and review... ..., feedback, and coaching to team members Mentor...Summer holidayFlexible hours- ...the Executive Director, On-Site Management, this role leads daily operations, resident service, team performance, vendor coordination, facilities... ...management experience preferred. Experience managing, coaching, and developing a team. Strong leadership skills that...Contract workWork at officeFlexible hours
- ...AZ for 2025 "The 10 best places to work in financial services" AZBIGMEDIA Arizona Central Credit Union offers a... ...and SVP of Operations/COO. Meet one on one with your team a minimum of monthly/bi-weekly for coaching and development. Have one-on-one conversations with...Remote workMonday to Friday
- Teleperformance in Scottsdale, AZ seeks an Operations Manager to oversee inbound call center operations. This 100% onsite role involves coaching agents, ensuring performance metrics are met, and implementing operational improvements. The ideal candidate should have a high...
- ...leasing excellence, and delivers outstanding customer service at one or more communities. Provides... ...the community operations and maintenance teams. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards...Temporary workWork at officeLocal areaImmediate start
$65k
...company directives to screen, hire, train, coach, and develop on-site staff Ensure the... ...on a timely basis Will head emergency team for the property; ensure proper response... ...to minimize liability. Manage excellent customer service and monitor service request turnaround...Permanent employmentFull timeFor contractorsWork at officeNight shiftWeekend work- ...and new opportunities? Join our team! Current job opportunities are... ...Manager is responsible for leading the community’s daily operations... ...a high level of resident service, and maintain a professional and... ...vendors, and internal teams Lead, coach, schedule, and support staff...Contract workWork at officeFlexible hours
$127.6k
...the field and 30% spent in the office, leading and coaching a team of Outside Sales Representatives... ...making a difference in the lives of our customers and our employees. Our mission is to... ...security solutions and exceptional customer service. When you join Safe Haven Security...Weekly payWork at officeLocal area
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