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Practice Manager, Operations Manager

Expert Care

Job Description

Job Description

Practice Manager / Operations Manager

Job Summary
Hiring an experienced Practice Manager to oversee daily operations for a busy mental health + med spa / wellness clinic.

Responsibilities

  • Manage daily operations (scheduling, patient flow, staff coverage)

  • Supervise front desk, medical assistants, and support staff

  • Handle hiring, training, and performance management

  • Track KPIs (revenue, retention, utilization)

  • Oversee billing, payments, and basic financials

  • Ensure compliance (HIPAA, OSHA, NY regulations)

  • Maintain strong client experience and resolve issues

  • Manage EMR, CRM, scheduling, and clinic systems

Requirements

  • 3+ years of healthcare or med spa management experience

  • Strong leadership and organizational skills

  • Experience with EMR/CRM systems

  • Ability to manage staff, operations, and performance metrics

Nice to Have

  • Med spa, dermatology, or wellness experience

  • Experience with memberships or sales

  • Bilingual (English/Spanish)

What We Offer

  • Competitive pay + bonuses

  • Growth opportunity

  • Fast-paced, high-end environment

Vacancy posted 4 days ago
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