Contact Center Manager: Drive Service Excellence & Ops

Voya Financial, Inc.

Voya Financial, Inc. is seeking a Contact Center Manager to lead day-to-day operations, ensuring team performance and enhancing service quality. You will drive employee engagement, manage career development, and execute strategic initiatives. The ideal candidate has over 7 years of experience in related fields, with at least 1–3 years in leadership roles. Benefits include health, dental, vision insurance, and a 401(k) plan with company matching. #J-18808-Ljbffr Voya Financial, Inc.

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Vacancy posted 2 days ago

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