Business Operations

Job Description

Job Description

Black Ore is building the leading AI platform designed to accelerate financial services. The company's flagship offering, Tax Autopilot, leverages proprietary AI agents to automate tax preparation and compliance, helping CPA & tax firms overcome the talent shortage and accelerate growth for their practice.

Founded in 2022, we launched with $60 million in early stage funding from some of the world's leading investors including a16z, Founders Fund, General Catalyst, Khosla Ventures, Oak HC/FT, Trust Ventures and leading tech founders/angel investors including Jason Gardner (Founder and CEO of Marqeta), Max Levchin (Founder of Paypal and Affirm), Tom Glocer (Former CEO of Thomson Reuters), Gokul Rajaram, and Mark Britto (EVP, CPO, PayPal).

Our team has an incredibly ambitious vision to completely transform the way businesses and consumers interact in financial services. We're looking to hire strong team members to grow the team. Some of the traits we look for are:

• Owner Mentality - Desire to take initiative, identify problems, and implement solutions
• Mission Driven - Passion for building AI/ML solutions that reimagine how businesses and consumers operate
• Intellectually Curious - Excitement going deep for building detailed understanding of the function, role, customer, and problem space
• Team Oriented - Ability to collaborate respectfully and put the team above the self

The Role

In a Business Operations role, you'll join the VP of Operations to build out Black Ore's GTM and BizOps engine while staying a close partner to the sales, product, finance, and executive teams. This role has a ton of growth opportunity and is really shaped by the person in it.  

What you'll do:

• Spearhead GTM campaigns, including new product launches, new market entrances, etc.
• Partnering closely with our Finance, Sales & Marketing leadership, including getting hands on experience with customers
• Partner with marketing, PR & creative agencies to help define the Company brand
• Stand up AI-agents across our GTM infrastructure to 10x the productivity of our team
• Own the company-wide reporting and analytics on our GTM
• Work on cross-functional special projects 
• Share insights from the market to inform our product roadmap

You're a sharp, driven operator owns follows through faster than anyone expects. You've been top-performer, you're energized by ambiguity, and you'd rather build the system than just run it. You're as comfortable in a spreadsheet modeling as you are in front of a customer, and you're excited about AI changing how go-to-market teams work.

Required: 

• Curious . You research before you talk. You ask more than you pitch. You'll show up already knowing what Tax Autopilot does and who buys it.
• A track record of being top-10% at something. Quota, class rank, athletics, fastest-promoted — the domain matters less than the evidence. Be ready to get specific about how it was measured.
• High output. Sustained effort, high output density, fast follow-up. We notice hustle during the interview process itself.
• You might have recently been at or are currently a business analyst or consultant at a top consulting firm (like Mckinsey, Bain, BCG)
• You have an interest in marketing and spending time with top of funnel, analyzing data, thinking through (and executing) on experiments 
• Familiarity with with modern AI tools and platforms 

Preferred: 

• 4+ years in investment banking, private equity, or consulting at a Tier 1 firm
• CS major or minor, or equivalent technical skills
• Experience building agentic workflows or automations (e.g., with LLM APIs, Zapier, n8n, or similar)
• SQL, Python or other data skills, and experience building dashboards or reporting
• Experience launching a product or entering a new market

• Competitive salary and equity based compensation
• Best-in-Class health benefits
  • Platinum, 100% Employer-paid medical, dental and vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Additional Health programs (e.g., One Medical, Talkspace, Kindbody)
• 401K, Roth 401k and other employer sponsored investment benefits
• Parental Leave
• Unlimited PTO
• Relocation support to Austin, NYC or SF (as needed)