Information Technology Specialist (Technical Facilitator)

Summary

This position is in the Department of the Chief Information Office (DCIO) Technology Strategy & Innovation Office (TSIO)

Duties

The incumbent will manage contractor resources facilitate cross-functional teams coordinate closely with subject matter experts across the judiciary and engage with executive leadership to define business challenges develop solution strategies and support the successful delivery of technology and operational initiatives. This role requires strong interpersonal skills task leadership effective stakeholder engagement and the ability to translate complex business requirements into actionable plans and scalable solutions.

Duties include but are not limited to:

1. Facilitating and coordinating complex initiatives involving stakeholders across business technical and operations teams to ensure alignment and successful outcomes.
2. Conveying information and present initiatives to stakeholders and executive leadership across the organization on a regular basis in a clear and concise manner.
3. Providing support to government task forces with an understanding of the boundaries of inherently governmental functions that must be performed by federal employees.
4. Collaborating with business stakeholders to advise on and develop technical solution designs within an Agile delivery framework.
5. Partnering with cross-functional teams to define and execute delivery approaches that enable seamless transition from planning through implementation particularly within multi-cloud environments.
6. Guiding decision-making and program execution with cross-functional teams.
7. Coordinating with Innovation and Research subject matter experts to develop proof of concepts and prototypes that support active programs and projects.

Requirements

Conditions of employment

CONDITIONS OF EMPLOYMENT

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection withdrawal of an offer of employment or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306 Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue) non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States please refer to Form I-9 Employment Eligibility Verification.
3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights/responsibilities visit new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
5. You will be required to serve a trial period if selected for a first-time appointment to the Federal government transferring from another Federal agency or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
6. If appointed to a temporary position management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification Compensation and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.

Specialized Experience : Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience must demonstrate ALL areas defined below:

1. Ability to facilitate cross-functional teams.
2. Understanding of software development and DevSecOps.
3. Experience with infrastructure design and solutions architecture.
4. Hands-on experience with cloud platforms (e.g. Amazon Web Services Microsoft Azure GoogleCloud Platform) including deployment resource management and cloud-native service integration.

Desired but not required

• Expertise in architecting and implementing continuous delivery software pipelines.
• Proven experience in infrastructure and cloud platform deployment.
• Experience in Agile Process and tools e.g. JIRA
• Understanding of government procurement processes

Education

This position does not require education to qualify.

Additional information

The AO is an Equal Opportunity Employer.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

IC