License and Title Clerk

Job Description

Job Description

Job Title: License and Title Clerk

Location: Mercedes-Benz of Richmond

Company:  Murgado Automotive Group

About Us: 

Join our prestigious Mercedes-Benz dealership in Henrico, Virginia! We are dedicated to providing an exceptional automotive experience and are looking for a detail-oriented and organized License and Title Clerk to join our team. If you have a passion for accuracy and customer service, we want to hear from you!

Job Description: 

As a License and Title Clerk, you will be responsible for processing vehicle titles and registrations, ensuring all documentation is accurate and compliant with state regulations. You will work closely with the sales and finance teams to provide a seamless experience for our customers.

Key Responsibilities:

Process vehicle titles and registrations accurately and efficiently.

Verify and ensure all documentation is complete and compliant with state regulations.

Communicate with customers, financial institutions, and state agencies to resolve any title issues.

Maintain accurate records of all transactions and documentation.

Assist the sales and finance teams with title and registration-related inquiries.

Stay updated on state regulations and changes in title and registration processes.

Provide exceptional customer service to internal and external customers.

Qualifications:

High school diploma or equivalent.

Previous experience as a License and Title Clerk or in a similar role is preferred.

Strong attention to detail and organizational skills.

Excellent communication and customer service skills.

Ability to work independently and as part of a team.

Proficient in Microsoft Office Suite and dealership management software.

Knowledge of state regulations and title processing procedures.

Benefits:

Competitive salary.

Health, dental, and vision insurance.

401(k) retirement plan with company match.

Paid time off and holidays.

Employee discounts on vehicles and services.

Opportunities for professional development and career advancement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.