Telecommunication Support Technician

Telecommunication Support Technician

Position Information (Default Section)

EEO Statement - Wright State University is an equal opportunity employer.

Faculty Rank or Job Title - Telecommunication Support Technician

Job Category: - IT

Department - Computing & Telecommunications

EEO number: - 26C151

Position FTE - 100%

Minimum Hourly Rate - 18.54

Salary Band: - CS 16

Job Summary/Basic Function: - Under general direction and in accordance with accepted practices, uses independent judgment in performing a variety of duties and tasks related to the installation and maintenance of low-voltage communications cabling.

Minimum Qualifications - A high school diploma or GED and four years (FT) of related work experience, OR two years of post-secondary education and two years of (FT) related work experience. Related work experience should include voice & data cable installation, maintenance, and record keeping in a commercial environment. Must be able to demonstrate an understanding of the local and NEC code requirements regarding the cabling infrastructure installation process. Must be able to demonstrate an understanding of BICSI installation standards and best practices. Excellent interpersonal, verbal, and written communication skills. Must possess a valid United States driver's license for at least one year and maintain eligibility to operate University motor vehicles. CERTIFICATIONS OR LICENSURE REQUIRED * Must pass certification for BICSI Installer 1 within the first 3 months of employment. WSU TESTING/EXAMINATIONS REQUIRED A follow up technical/hands-on test may be required.

Preferred Qualifications - BICSI Installer 1 Certification. SYSTIMAX Installation and Maintenance

Essential Functions and percent of time: - 50% Installation and termination of various types of low-voltage communications cabling including the appropriate supports and pathways as needed to complete a code and standards compliant system. Testing to ensure installation meets minimum established transmission line standards and characteristics. Complete job tickets to generate proper billing and cable inventory management. 25% Assist with the installation of wired and wireless network hardware, access control system components, security cameras, and other peripherals. Assist with communications room buildouts and other communications and IT infrastructure related work. 20% Complete assigned MAC (move, add, change) orders and trouble calls/tickets for customers, which includes testing/verification, repairs or replacement of faulty equipment and accurate cable plant and network port documentation. 5% Other duties as assigned.

Essential Functions and percent of time (cont'd):

Non-Essential Functions and percent of time:

Working Conditions - Must be able to climb ladders, bend, stoop, reach, and navigate work areas & construction sites safely. Must be able to lift and carry 50 pounds. May be required to work off hours/extended hours for emergency repairs & outages and to perform other maintenance as needed. May also be required to work in adverse weather conditions. To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University making an employment offer contingent on various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.

Special Instructions to Applicants

Posting Date - 02/05/2026

First Consideration Date: - 02/18/2026

Closing Date

Open Until Filled - Yes