Customer Service Coordinator

Customer Service and Operations Coordinator National Transportation and Logistics firm hiring a new team member in the Vandalia area of Illinois! Onsite role supporting the operations department, excellent junior level role! Monday to Friday 8am to 4:30pm Pay Rate: $17-18hr The Customer Service Coordinator will interact with both external and internal customers to process orders and answer/resolve inquiries about processing orders, products, and services. 1-2 years of Manufacturing/Distribution office and customer support experience required GED/HS diploma required, pass background check and drug screen a must Responsibilities: Maintain positive and professional relationships with customers and all internal staff Understand and follow all company policies Process customer orders according to their specific requirements and the established company policies Handle in house questions or issues between Customer Service and all other functional areas Receive customer concerns to resolve or communicate to other appropriate areas for resolution Appropriately record details of customer transactions or interactions Observe utmost confidentiality in all interactions with manager, peers and customers #J-18808-Ljbffr Hornet Staffing, Inc, a GEE Group company