Area Sales & Catering Coordinator

Area Sales & Catering Coordinator (Full-Time)

Hotel Zelos is seeking an Area Sales & Catering Coordinator to join our team with creativity and passion!

Work where you belong! Hotel Zelos, a futuristic, fashion-forward oasis that fuses sleek lines and sophisticated style. Crisp, cool, and clean design and stylish onsite dining create a craveable retreat in the heart of the city. Indulge your vices in Hotel Zelos' acclaimed fifth-floor sanctuary, Dirty Habit, where craft cocktails pair perfectly with light bites by Chef Ruby Oliveros.

Lounge in the expansive dining room or outside on the heated rooftop patio.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you doit's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

The Sales & Catering Coordinator role supports the Sales and Catering team by managing event administration, coordinating client details, and ensuring a seamless experience for guests from planning through post-event follow-up. This role serves as a key liaison between clients and hotel departments, helping execute successful meetings, events, and group stays while delivering exceptional customer service.

Primary Responsibilities & Functions

• Provide administrative and operational support to the Sales & Catering team.
• Coordinate event details including contracts, event resumes, rooming lists, and guest amenities.
• Track and manage incoming sales leads and assist with contract preparation and documentation.
• Manage daily communications including email, phone calls, and voicemail.
• Attend and document sales and operations meetings as needed.
• Assist with site tours, event space preparation, and on-site coordination for clients.
• Generate sales and operational reports for managers and directors.
• Coordinate office tasks including supplies, expense reports, and marketing collateral.
• Deliver outstanding guest service by responding promptly to inquiries and resolving concerns.

Qualifications

Education/Formal Training

• High school diploma or equivalent required; bachelor's degree in Hospitality, Business, Marketing, or related field preferred.

Experience

• 1-2+ years of experience in hotel sales, reservations, front desk, or hospitality administration

Knowledge/Skills

• Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint.
• Alphabetizing, grammar and punctuation skills.
• Standard business letter formats.
• Strong editing skills.
• Excellent problem resolution and critical thinking skills.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills and customer service abilities.
• High attention to detail and problem-solving skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); knowledge of Delphi or similar systems preferred.
• Ability to be an active team player, self-motivated and working with minimal supervision.
• Ability to meet deadlines while multi-tasking.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to read contracts and letters.
• Able to use computers.
• Excellent attention to detail and multi-tasking skills.
• Bending/kneeling - repeated bending and kneeling required while filing
• Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

General office and hotel environment

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company's 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $33.00 - USD $34.00 /Hr.