Retail Service Specialist
O'Reilly Auto Parts
Role Overview The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. Essential Job Functions Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom including team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…). Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed efficiently and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits, preparing bank deposits, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. Required Skills, Education, Knowledge, Experience, and Abilities Strong communication skills. Ability to obtain RSS Certification. Desired Skills Retail sales experience, preferably in auto parts. Automotive systems and repair knowledge. ASE Certification. Fluency in multiple languages (Spanish is highly desired). Total Compensation Package Competitive Wages & Paid Time Off. Stock Purchase Plan & 401k with Employer Contributions Starting Day One. Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA). Team Member Health/Wellbeing Programs. Tuition Educational Assistance Programs. Opportunities for Career Growth. O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to View email address on click.appcast.io or call View phone number on click.appcast.io option, and provide your requested accommodation, and position details. #J-18808-Ljbffr O'Reilly Auto Parts
- O'Reilly Auto Parts is seeking a Retail Service Specialist in Valparaiso, IN. The role involves supporting the Store Manager and Assistant Managers in sales, customer service, and store operations, while also managing shifts in their absence. The ideal candidate will have...SuggestedShift work
$69k
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- ...takes to successfully run a store What Youll Do Support daily shop operations between multiple locations Assist with customer service, phone calls, and sales Build estimates and communicate with customers Help manage workflow and productivity Ensure...Bi-weekly payImmediate startFlexible hours
$13 - $18 per hour
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$13 per hour
...Req Id: 40862 Job Title: PNW Seasonal Worker - Guest and Event Services, Gabis Arboretum City: Valparaiso Job Description: Job Summary Gabis Arboretum is seeking enthusiastic, reliable, and service-oriented individuals to join...Seasonal workWork at officeFlexible hoursWeekend workAfternoon shift$16 - $21 per hour
Sam’s Club is seeking Member Frontline Cashiers to assist members with purchases, operate registers, and provide customer service at the front end of the store. Frontline Cashiers are responsible for scanning merchandise, processing cash and card payments, verifying memberships...Hourly payFull timePart time- ...Description Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering...Full timeLocal areaWorldwideFlexible hoursShift workNight shift3 days per week
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...Assistant Manager – Automotive Service Hourly Pay + Weekly Sales Bonus Opportunities Leadership Development | Future Store Manager Opportunity Interview Today – Start This Week Are you great with customers, sales, and leading a team? We're looking for an Assistant Manager...Bi-weekly payHourly payWeekly payImmediate start- ...Retail Associate Primary Location: Indiana-Porter-Valparaiso-Valparaiso Walk IN Work Locations: Valparaiso Walk IN 91 Silhavy Road Suite 121 Valparaiso 46383 Job: Retail Associate Schedule: Regular Shift: Standard Employee Status: Entry Level Job Type...Part timeShift work
$15 - $16 per hour
...Retail Associates Immediate openings! We are currently accepting applications for seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. Hobby Lobby is a world...Hourly payFull timeSeasonal workImmediate startFlexible hoursNight shiftWeekend work- ...Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Qualifications: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35...Hourly pay
- ...communication and listening skills ~ Strong customer service mindset ~ Ability to count cash and perform basic math... ...training and opportunities to grow ~ A fun, fast-paced retail atmosphere Physical Requirements: ~ Able to stand, walk...Part timeFlexible hoursShift workWeekend workAfternoon shift
- ...capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic... ...~2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences What...Full timePart timeLocal areaWeekend workAfternoon shift
$15.75 per hour
...experience The Skills You'll Bring Minimum 18 years of age with high school diploma or GED equivalent Previous retail, sales, service, or photography experience, preferred Ability to work a varied schedule including days, evenings, holidays, and weekends...Hourly payPart timeImmediate startFlexible hoursWeekend workAfternoon shift$15 per week
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