Healthcare Airfreight Director - US

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.

This position has a base compensation range of USD 150,000.00 to USD 175,000.00.

In addition to this base compensation, you'll benefit from our competitive health and welfare programs, a 401(k) retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.

The Healthcare Airfreight Director - US

is responsible for executing Hellmann’s Healthcare Airfreight product strategy across the United States and driving the development and growth of the US Healthcare Airfreight portfolio. This role focuses on enhancing Healthcare Airfreight solutions, processes, and subject matter expertise, while supporting the Sales and Product teams throughout the US.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• In alignment with the Global Healthcare Airfreight Director, contribute and execute the global healthcare airfreight strategy to ensure profitable growth.
• Establish, maintain and strengthen the relationship with vendors, i.e., airlines, packaging companies, transport companies etc., and monitor performance in cooperation with the regional and/or global healthcare quality team.
• Provide support to internal stakeholders through meeting existing and potential customers.
• The focus is on supporting the teams in reference to airfreight healthcare solutions and quality aspects, collating appropriate information, assessing feasibility and providing value added solutions.
• Work with the global and/or regional Quality team to ensure that GDP compliant policies and procedures are implemented and adhered to.
• Direct and manage processes, i.e. Standard Operating Procedures, meeting global standards, Route Risk Assessments, CAPA etc.
• Drive customer RFI/RFQ processes and responses either as a lead and/or in collaboration with the global airfreight healthcare team, global, regional or national sales organizations and/or the tender management team.
• Support and/or own the implementation process of new and/or existing airfreight customers.
• Provide best-in-class consultancy and value-added solutions to customers and internal stakeholders in reference to airfreight related products, services, e.g. packaging solutions, carrier solutions, and market developments.
• Share best practices and, in alignment with the VIS Healthcare and global airfreight product, support training on Good Distribution Practices (GDP), packaging and airfreight solutions, if and when required to ensure that the network is up to date in critical information relating to Hellmann’s Healthcare offer, airfreight product solutions and the general Healthcare airfreight industry.
• Communicate effectively with the network to enhance co-operation.
• Own and deliver specific projects as assigned by the line manager.
• Provide progress, status and KPI reports in agreed intervals to the line manager.

SUPERVISORY RESPONSIBILITIES

This position may supervise full-time employees and temporary employees from time to time based on projects.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or experience: Bachelor's degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement. 7-10 years minimum airfreight experience, ideally proven experience in the healthcare and pharmaceutical supply chain and/or healthcare and pharmaceutical customers. 5 years minimum supervisory experience. Completion of any industry related course is an asset.

KNOWLEDGE, SKILLS & ATTRIBUTES

• Growth mindset
• Self-starter and proactiveness
• Results-oriented – drives strategy and execution
• Knowledge of available active and passive temperature-controlled packaging solutions
• Good knowledge of GDP related quality system process & procedures, i.e., deviations, CAPA and change control
• Customer-focused
• Adaptable and flexible to high-pressure environment
• Strong written and verbal communication skills in English
• Analytical skills and problem-solving ability
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet

PHYSICAL DEMANDS

Frequently required to stand, and walk Regularly required to sit for extended periods Regularly uses arms to reach, hands and fingers for computer and phone use Speaking clearly and listening for heavy phone contact Requires close-up and computer screen distance vision ability May require occasional overnight travel Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics are similar of those of an office setting with various office equipment. Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

We are a family business for over 150 years. All these years we have relied on our exceptional people in the global Hellmann FAMILY and their unmatched passion and energy to serve our customers.

Our company culture, the Hellmann Promise, is the essence of who we are, driving us to achieve greatness and fostering a sense of belonging that empowers you to thrive!

Our Promise does not only include a mission, our values and leadership principles, but also our vision "For the better. Together." It manifests our unique Hellmann culture as the foundation for all our actions and decisions. You will find a diverse and inclusive culture, where you are embraced and respected for who you are. We want you to feel valued, supported, and inspired.

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