Food Service Supervisor - Subway - Seasonal Flex

Job Summary The fresh foods supervisor will effectively direct and supervise all activities of the deli/food service department and its personnel to achieve merchandising, sales, and customer service goals established for the department. Responsibilities Directing department personnel, meeting department’s goals and objectives, communicating directly with store management and department supervisors; selecting, onboarding, and coaching all new team members; scheduling all team members; engaging with customers through smiles and greetings, offering product information, providing selling suggestions, and active sampling while always giving a genuine thank you; taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction; ensuring department personnel follow all county, city and company food safety and sanitation guidelines and policies; ordering products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards; overseeing the preparation and serving/merchandising of deli/food service items, which includes items such as breakfast, lunch, and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages, and snack items; displaying deli/food service items following department and/or company merchandising guidelines; following product recipes without deviation; attentively rotating deli/food service items for sale, ensuring quality and safety and product shrink control; receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk‑in coolers or frozen food walk‑ins/freezers; periodically counting products for inventory purposes; completing all paperwork in a timely and accurate manner; processing cash register transactions, giving back change, and refunds; using the scale printer machine, ensuring weights and pricing are correct; monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage; keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk‑in coolers and freezers; ensuring all department personnel use proper safety equipment and procedures; and performing other duties as needed or assigned by management. Qualifications High School Diploma or equivalent; at least 18 years old; two years prior experience in a fresh foods environment, preferably in a management role; flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed; reliable transportation and valid driver’s license; Serv‑Safe certification preferred; a love of foods and creative nature; ability to remain helpful, tactful, and courteous at all times; work quickly and efficiently, sometimes with little direction, to accomplish assigned duties; basic business math calculations including addition, subtraction, multiplication, and division; ability to learn and use register, scales, scanners, debit/credit terminals, UPC codes, store signage, and various register keys and codes; knowledge of a wide variety of deli/food service products, including ingredients; strong communication skills and the ability to listen to and understand verbal and non‑verbal communication of customers and team members; and ability to work with deli ingredients such as meat, vegetables, fruits, spices, nuts, flavorings, sauces, and oils. Physical Requirements Be able to lift up to 25 lbs on occasion; reach above shoulder height and bend below waist; work in walk‑in coolers and freezers; stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies; be dexterous enough to use necessary equipment, including knives, slicers, burners, ovens, fryers, and rotisseries. Pay Range $18.00 - $21.66 per hour. Benefits Competitive salaries and opportunities for growth. Health & Wellness: Medical, Dental, Vision, and Life Insurance plus additional wellness support. 401(k) plan with company match. Tuition reimbursement after 6 months of service. Equal Opportunity Employment Global Partners LP is an equal‑opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at View phone number on click.appcast.io or 781‑7GP‑WORK. *Disclaimer: At Global Partners, we don’t use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it’s illegal to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Dormont Manufacturing Co