Mailroom Operations Coordinator

Job Title

Required Skills & Experience Must Haves: 4-5+ years in a working environment; High school diploma (or GED) is required; prefer Bachelor's degree / Associate's degree in Business Administration or equivalent field. Prefer someone that has mailroom or mail experience (someone that previously worked in the postal service); Good communication skills, great customer service and excellent organization skills; Strong attention to detail, ability to work independently with minimal direct supervision, and a quick learner; Reliable and dependable for 40 work hours per week; Computer skills: Introductory to intermediate knowledge of Microsoft products (i.e. Word, Outlook, Excel); Preferred working knowledge of domestic and international shipping of dangerous & non-dangerous goods including country specific guidelines and customs paperwork; Flexibility in dealing with simultaneous projects; demonstrated ability to multi-task a must

Job Description Day to Day: Check building mail room twice a day; Conduct mail runs throughout six service centers, routing documents and packages to the correct department or person at these times: 8:30a; 12:00p; 2:00p; 4:00p; Receive, sort and process mail, packages and supplies efficiently and promptly; Receive packages from shipping firms throughout day and process/prepare outbound mail using Postage Metering System and outbound packages using shipping program. This could include packaging, sealing, and printing labels; Keep shipping materials and branded stationery stocked in mail room and all service centers. Process requests for supplies received via email from firmwide locations for branded stationery, etc.; Possess a working knowledge of, and remain current on, all postage and shipping rates and processing regulations and requirements; Manage lockbox mailing for accounting, including scanning checks to appropriate personnel; Scan mail for various departments and email per protocols including 1099s for year-end accounting process and certificates of insurance for risk management; Knowledge of certified mail protocols; May assist with certified mail; Visually inspect all outbound mail to ensure proper postage and envelope/package sealing is in place; Follow mailroom security procedures and all company procedures; maintain all records and compliance on security and confidentiality of client materials; Maintains a facility that is very clean and organized and meets tour quality standards at all times; Work with Lellyett & Rogers for courier needs for supplies, deliveries, work orders, etc. in a timely manner; Assist purchasing with orders and tracking of deliveries; Troubleshoot package tracking and shipping issues for internal clients.