Operations Lead - Greenwich

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life. Overview The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Responsibilities Operations Leader Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink. Investigate and root‑cause inventory accuracy issues, partnering with the General Manager to address process or system gaps. Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management. Champion strong visual standards for the sales floor. Support a safe work environment and efficient operation through strong stockroom standards and processes. Business Leader Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintenance and maximization. Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies. Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests. Lead by example and inspire staff in daily operations and guest experience. Directly oversee the Operations Associates; responsible for recruitment and development of talent. Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader. Business Partner Collaborate with Visual Lead to ensure cross‑functional training, and Sales & Service Lead to ensure the business is well‑executed. Execute company‑level operations‑focused directives, projects, and initiatives in partnership with the Operations & Visual Manager (e.g., from the SCC). Qualifications 2+ years prior work experience in a client‑centric, sales environment. Values feedback, receptive to receiving feedback and eager to provide it. High energy, upbeat, and enthusiastic with the ability to integrate fun and work. Self‑motivated with a desire to achieve results and excel individually and as a team. Excellent interpersonal and written communication skills. Aligns with and embodies ALO’s Guiding Principles. Job Level: Associate. Position is full‑time: 32–40 hours per week with variable shifts, including peak days, weekends, and the company’s Blackout period (week of American Thanksgiving through the first week of January). Benefits Generous employee discount for ALO and free membership to ALO Wellness Club (access to streaming fitness and yoga classes). Competitive medical, dental, and vision plan options; enhanced additional benefits including free virtual access to mental health providers and new parent support for employees and dependents (full‑time). 401(k) with company matching (full‑time). Monthly store incentives. Clothing allowance. Free yoga classes at select Sanctuaries (select cities). We are an equal‑opportunity employer. As set forth in ALO’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr