Automation Specialist

Automation Via Integration

This role will understand the Restful API integration between Sunbird Software and other vendors to integrate data between those systems.

Essential Duties And Responsibilities

• Integrate customers' existing software with Sunbird software through REST APIs.
• Integrate customers' facility management devices, including generators, air conditioners, and other data center infrastructure, with Sunbird DCIM software.
• Develop, maintain, analyze, and debug Python code used for integrations, automation, and data processing.
• Develop integrations using Python libraries such as Requests, Pandas, and other API and data-processing libraries.
• Analyze, scrub, transform, and migrate customer data from external sources into DCIM systems.
• Process and correct raw customer data for migration, integration, and analysis.
• Troubleshoot API, data, and integration issues throughout implementation.
• Maintain integration and automation code using GitHub source control.
• Work with REST API documentation, including Swagger/OpenAPI specifications.
• Use SQL to retrieve, analyze, validate, and troubleshoot customer and system data.
• Use command-line tools in Linux and Windows environments to support integration and troubleshooting activities.

Requirements/Qualifications

• Associate degree in a technical discipline or equivalent experience.
• One year of experience providing customer support in a technical environment.
• Strong customer-facing project management, analysis, troubleshooting, and technical skills.
• Working knowledge of REST APIs and API-based system integration.
• Working knowledge of SQL queries and relational databases.
• Working knowledge of JSON data structures and data exchange.
• Working knowledge of GitHub source control and version management.
• Working knowledge of Python scripting.
• Accountability and the ability to adapt, multitask, and manage changing priorities.
• Self-motivated with the ability to learn and apply new skills quickly.
• Strong oral and written communication and interpersonal skills.
• Adaptable and comfortable working with frequently changing priorities and direction.

Desired Skills

• Introductory knowledge of PowerShell. Introductory knowledge of command-line use in Linux and Windows.
• Basic knowledge of Swagger/OpenAPI documentation.
• Demonstrated basic technical knowledge of:
  • Computer hardware, including rack servers, PDUs, and cabling.
  • Windows operating systems.
  • Microsoft Excel and XLSX/CSV file creation.
• Ability to work flexible hours with the possibility of travel up to 10%.

Why Sunbird?

• We are all about delighting our clients and live/breathe the end client/user experience
• We have amazing PTO Policy that allows you to take care of yourself and your family
• We offer medical, dental, vision and life insurance to eligible employees
• We believe in collaboration, teamwork, creativity and taking initiative

Do you want to work with a leading global software company in the data center industry experiencing double digit growth in each of the last 5 years?

Do you want to represent a modern data center software product that often beats offers from larger multi-billion-dollar companies?

Interested? Read on for additional details about this opportunity to join our amazing team!

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• College Savings Benefits
• Vision insurance