Automotive Service Advisor

Service AdvisorFor over 50 years, Vann York Automotive Group has been, and continues to be, a great organization to have a rewarding career. As we continue to grow, we need a full-time Service Advisor to join our team of dedicated professionals. If you're looking for an organization that values its employees, this is your sign to go ahead and apply today!Rewarding pay is based on knowledge, skills, and experience.Employee perks (in addition to standard health benefits):Training401(k) Plan with Company MatchPTO - Paid Time OffCompany-paid Life InsuranceProduct and Service DiscountsWeekly PayOpportunity for Career Advancement with a Growing CompanyAccess to tickets for local sporting eventsResponsibilities:Schedule appointments for service/maintenance/recall workGreet customers and inspect their vehicleAdvise customers about necessary/suggested services and costsFollow the status of the customer's vehicle from service bay entry through the completion of workKeep customers informed of any changes that occurUpon completion of work, review the work order with the customer to assure all concerns are addressedMaintain high CSI scores and provide a completely satisfying customer experienceMaintains professional appearanceKeeps work area cleanOther tasks as assignedRequirements:Some experience is preferredGeneral knowledge of vehicle mechanical operationsA positive attitude, good customer service, and communication skillsSelf-motivated and thrives in a fast-paced team environmentGood work ethic, computer skills, professional appearanceTerms:We are an equal-opportunity employerBenefits:Paid time offPaid trainingHealth insuranceDental insuranceVision insurance401(k)Employee discountOther401(k) matchingReferral program