Principal Project Manager

Principal Process Manager - SDLC (Enterprise Platforms Technology)As a Principal Associate Process Manager, responsibilities will include documenting, monitoring and controlling critical process points as defined by business policies and standards. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each and every time. You may also lead or engage in critical departmental or cross-functional organizational initiatives and projects.This individual must be able to effectively communicate and influence partners across multiple functional areas including multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate others in delivering flawless execution of process improvement projects. Knowledge of how to navigate regulatory requirements, as well as the development and management of process controls, will be critical to maintaining a well-managed process. This is an excellent opportunity to continue your career in the field of Process Management.As a member of the Software Development Life Cycle (SDLC) Governance & Oversight team, you will be responsible for managing and supporting the SDLC through governance, controls compliance, and requirements oversight. The team partners with Cyber, Risk, Engineering, and lines of business to ensure compliance to the SDLC while also identifying opportunities to mitigate risk through process improvement and automation.What You'll Do:Support the development of processes to support privacy and security, privacy controls, and manage privacy scopingIdentify opportunities to streamline, automate and enhance our data management practices, processes and controls, and validationsDevelop and maintain formal process documentation, including procedures and process flow diagramsWork with team members to develop robust risk management processesAnalyze data and influence others to proactively identify data risks and trendsConsultation and representation of well managed processes, customer experience, and risk management for new intentEffectively partner with Product, Technology and Intent Owners to achieve desired outcomes or improvements by clarifying needs and providing appropriate solutionsCollect data and information to provide transparency to senior leadership on the health of the processIdentify and implement process improvementsTrack and resolve process breakdowns, issues and risk eventsCreating and validating processesDesigning and producing metrics used to measure efficiency and effectivenessDriving process improvements aligned with desired customer outcomesBasic Qualifications:High School Diploma, GED, or equivalent certificationAt least 3 years of Process Management or Risk Management experienceAt least 1 year of experience in Continuous Improvement methodologiesPreferred Qualifications:Bachelor's Degree4+ years of Process Management experience2+ years of Project Management experience1+ years experience with the regulatory framework governing the financial services industry1+ years experience with Jira1+ years of experience working with Product and Technology teamsBusiness Process Management, PMP, Lean, Agile or Six Sigma certificationAt this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Plano, TX: $98,900 - $112,900 for Principal Process Manager Richmond, VA: $98,900 - $112,900 for Principal Process Manager New York, NY: $118,800 - $135,600 for Principal Process Manager Chicago, IL: $98,900 - $112,900 for Principal Process Manager McLean, VA: $108,900 - $124,300 for Principal Process ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.