Customer Service Coordinator

Mercedes-Benz Lynnwood Job Opportunity Mercedes-Benz Lynnwood is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships. As a family-owned and operated company, our culture and standards that define our day-to-day beliefs encompass our Five Fields: Safety, Integrity, Courtesy, Presentation, and Efficiency. We share a common purpose: to ensure transparency and foster a collaborative environment where team members feel comfortable sharing ideas and promote from within the organization. What We Offer - Benefits Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services Starting Pay: $23.00 per hour Responsibilities: Meet and greet customers professionally in-person & on the phone Process payments, invoicing, and other miscellaneous office duties Provide basic information to callers who have general inquiries Handle customer complaints with integrity and poise Provide general administrative and clerical support including mailing, scanning, faxing, and copying Maintain office supplies for the specific location Requirements: Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously Must be willing to submit to a drug screen & background check