IT Systems Administrator IV

Aleut Federal IT Systems AdministratorAt Aleut Federal, we believe the company and its mission are just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise that aims to support our "Shareholders," the Unangax, the indigenous people of the Aleutian Islands of Alaska. People are at the core of everything we do. We support our shareholders by providing excellent service and quality results to our clients and the various branches of the federal government. We engage in local markets, so community service is embedded in our process.Our culture nurtures the strength of our workforce through mentorship and coaching, providing opportunities for growth, and competitive benefits. We support and encourage diversity, inclusion, and accountability at every level.The Aleut Federal motto is "We are One" because we genuinely believe that with one heart, one mind, and one purpose, we can accomplish our mission and be an organization anyone would be proud to be a part of.General duties for this position will manage, operate, sustain, and provide logistical and general support for IT services at the Moorman Space Education and Training Center. This position will perform all tasks associated with IT Systems Administration and maintenance in support of the following existing and future networks: NIPR, SIPR, JWICS, and Top Secret closed restricted networks, as well as commercial and other IT initiatives as determined by the 319 CTS Commander. The position requires a customer-focused approach, personal accountability, and the ability to resolve information technology problems with minimal service disruption promptly.Specific duties include:Troubleshoot, fix failures, and document them in a maintenance logNetwork switch maintenancePerform preventative maintenance, which includes installing new software releases, system upgrades, and patches.Create and maintain server support documentation and operational guides.Test and evaluate new network hardware and software to determine compatibility with current systems.Provide a consolidated help desk function and serve as the IT focal point for customer support. The consolidated help desk function shall be capable of handling the full range of IT-related issues, including:Support walk up, telephone or e-mail customer problem resolution; receive, answer and transfer, when required, trouble calls and maintenance requests in support of all missions and personnel; assign a ticket number and track communication system outages and repair actions until the issue is resolved; and deliver any and all software, designs, records, databases, manuals, guides, standard operating procedures, and similar items developed in rendering problem resolution services.Other IT duties as assignedAssist in the performance of ISSO duties as necessary:Implements and enforces all AF/SF cybersecurity policies and countermeasures.Completes and maintains required cybersecurity certification IAW AFMAN 17-1303. Individuals in this position must be U.S. citizens. (T-3) (Sec+ce/or approved cert by the DoD)Ensures all users have the requisite security clearances and need-to-know, complete annual cybersecurity training, and are aware of their responsibilities before being granted access to the IT, according to AFMAN 17-1301Maintains all authorized user access control documentation IAW the applicable AF Records Information Management SystemEnsures software, hardware, and firmware comply with appropriate security configuration guidelines (e.g., security technical implementation guides /security requirement guides).Required skills include:System administration experience, preferably with USAF NIPR and SIPRVMWareSwitch experience (configuring VLANs, ports, etc.)Customer service focuses on the help desk experience.Physical and virtual server experience.Projection and VTC experience.Active TS/SCI security clearance.Current Security+ with continuing education.Education and experience:Master's degree in information technology, computer science, or systems engineering preferred. 6 years of System Administration experience may be substituted for the education requirement.5 years of experience with customer-focused system administration.Salary range: $95,000 – $119,000Closing date: We will accept applications until 30 October or until the position is filled.Benefits: Aleut offers the following benefits to eligible employees:Health insuranceDental/Vision insurancePaid Time OffShort- and Long-Term DisabilityLife insurance401k and matchAleut Federal, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, AF complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AF prohibits workplace harassment based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.