Food & Beverage Supervisor

Food & Beverage Supervisor

Dellshire Resort Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you'll join a team dedicated to awakening imagination, wonder, and connection.

The Food & Beverage Supervisor assists in leading the daily operations of the resort's dining outlets, lounges, and/or event spaces. This role ensures smooth service execution, guest satisfaction, and adherence to Dellshire Resort's standards of excellence. The Food & Beverage Supervisor acts as a hands-on leader who supports team members, drives service quality, and upholds the resort's values of hospitality, teamwork, and attention to detail.

Why You'll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You'll Do

• Supervise daily Food & Beverage operations including restaurants, lounges, pool bars, or banquet outlets as assigned.
• Lead and support front-of-house team members to ensure prompt, professional, and attentive service to all guests.
• Assist with opening and closing duties, ensuring outlets are fully prepared for service.
• Monitor guest satisfaction, respond to feedback, and resolve service issues promptly and courteously.
• Maintain cleanliness, organization, and presentation standards throughout the outlet.
• Ensure all team members follow Dellshire Resort service standards, food safety guidelines, and sanitation policies.
• Support staff scheduling, labor management, and daily break coordination based on business needs.
• Assist with team member training, performance feedback, and coaching to enhance service quality.
• Communicate effectively with kitchen, bar, and management teams to ensure seamless operations.
• Support inventory, supply ordering, and cash handling procedures.
• Conduct daily pre-shift meetings to review menu changes, specials, and service expectations.
• Promote a positive work environment focused on teamwork, communication, and guest care.
• Assist with the setup and execution of special events, private dining, and banquets as assigned.
• Uphold Dellshire Resort's brand promise through leadership presence, professionalism, and commitment to guest experience.

What are we looking for?

Who You Are

• High school diploma or equivalent required; associate or bachelor's degree in Hospitality Management preferred.
• Minimum 2–3 years of experience in Food & Beverage or restaurant operations, with at least 1 year in a supervisory or lead role.
• Strong knowledge of restaurant service standards, sequence of service, and dining etiquette.
• Proven leadership ability with excellent communication and interpersonal skills.
• Demonstrated ability to motivate, coach, and guide team members.
• Strong organizational and problem-solving abilities.
• Proficiency in POS systems (MICROS, Aloha, or similar) and basic Microsoft Office Suite.
• ServSafe or TIPS certification preferred.
• Professional appearance and demeanor consistent with luxury resort standards.
• Availability to work flexible shifts including mornings, evenings, weekends, and holidays.

Join us in creating something extraordinary. Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every [word] tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.