Part-Time Sales Receptionist

Milan Laser Hair RemovalMilan Laser Hair Removal is one of the nation's premier laser hair removal providers. That's because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!Status: Part-Time (19-21 Hours Per Week)Schedule: 3 Days Per WeekExample A: Wednesday, Thursday, SaturdayExample B: Tuesday, Wednesday, ThursdayDays and shift examples may vary based on business needs, such as promotional and sales events and/or holidays. Schedules are provided 90 days in advance.Clinic Hours: Mon-Thur 8:30am-6pm and Fri-Sat 7:30am-5pmPosition SummaryWith our continued growth and success, we are excited to hire a part-time Sales Receptionist to be a part of our dynamic team in Charlotte (Matthews), NC. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time.ResponsibilitiesClient Experience & Sales:Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.Operational Support:Efficiently complete clinic operational tasks with minimal direction.Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.Assist with cleaning the treatment rooms and help clients to their rooms.Other Duties:Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectivesRequirementsHigh school diploma or equivalent (e.g., GED) requiredAdministrative and/or sales experience preferredExceptional communication skills, both written and verbal requiredAbility to demonstrate initiative and work independently requiredWorks well in a team environment requiredAbility to maintain highly confidential information requiredAbility to use a computer and sales software requiredAbility to display a passion for the aesthetics industry requiredWillingness to work weekends and evenings as needed by the business requiredBenefits Include:401k retirement plan with vested employer matchEmployee and spouse or legal partner receive free laser hair removal servicesCommission opportunitiesCareer advancement opportunitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.Equal Opportunity Employer