MTA Police Communications Operator

Police Communications Operator

Are you ready to take on a career where your work directly impacts the lives of thousands of Marylanders every day? Do you thrive in fast-paced environments, enjoy solving real-time challenges, and feel motivated by meaningful public service?

If so, the Maryland Transit Administration (MTA) wants you on our team.

The Maryland Transit Administration (MTA) is recruiting a Police Communications Operator. The main purpose of the Police Communications Operator (PCO) is to facilitate officer safety by monitoring police radio transmissions and utilizing all communications equipment. Personnel are required to work in a fast-paced environment, multitask, have excellent communications skills and to be a self-starter. Employees are responsible for receiving and processing telephone calls using a multi-line telephone system, utilizing Computer Aided Dispatch (CAD) to record and track all law enforcement communications and movement. Operating 700 MHZ statewide multi-channel radio system and utilizing National Crime Information Center database (NCIC) to assist Law Enforcement in the field. Personnel will also be responsible for monitoring and responding to ELERTS, MDOT MTA's multi reporting tool used to assist with providing customer service. Employees may also be assigned duties such as miscellaneous filing and other clerical and typing assignments required in conjunction with the position.

This position is located in Baltimore City, Maryland.

To Apply: You must complete a Maryland Department of Transportation (MDOT) application (Form MJ-45) to be considered for this recruitment. Resumes may not be substituted for the application. It is essential that the application is filled out completely and accurately , listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience in your application. This includes, but is not limited to, full or part-time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority. If you have held more than one (1) position at the same employer , please list each position that you held and the length of time that you held each position. Note: Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy, to include possible drug testing. Applications must be completed and submitted online by registering at Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website. Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), The incumbent in this position will be a member of a covered bargaining unit. Reasonable accommodations for persons with disabilities will be provided as requested. The Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer. TTY call 711, TTY Users May Also Call Their Telecommunications Relay Service The MDOT MTA is an Equal Opportunity Employer. MDOT MTA Does Not Discriminate Based On: Age, Ancestry, Color, Creed, Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex or Sexual Orientation. The MTA is an Equal Opportunity Employer!! Issue Date: 06/03/2026