Pediatric Dental Office Scheduler

Job Description

Job Description

Pediatric Dental Office Scheduler

Lil Sunshine Smiles Pediatric Dentistry | Tampa, FL

Pay: $20–$23 per hour, based on experience and qualifications

Work Location: In person

Lil Sunshine Smiles Pediatric Dentistry is seeking a friendly, organized, and dependable ** Dental Office Scheduler ** to manage appointments and coordinate families' children’s dental care.

Applicants must have at least 2 years of hands-on experience using Dentrix practice management software and know how to verify dental insurance eligibility and benefits.

Responsibilities

- Schedule new patient appointments, preventive visits, and dental treatment in Dentrix.

- Manage the daily schedule according to provider availability, appointment length, and office guidelines.

- Answer calls and assist parents professionally and courteously.

- Confirm appointments and follow up on cancellations, missed visits, and unscheduled treatment.

- Maintain a short-notice list and fill schedule openings.

- Contact families about overdue visits and outstanding treatment.

- Verify dental insurance eligibility and benefits before appointments through payer portals or insurance company representatives.

- Check coverage effective dates, deductibles, annual maximums, coverage percentages, frequency limitations, and authorization requirements.

- Document insurance verification details accurately in Dentrix and communicate coverage concerns to the appropriate team members.

- Maintain accurate patient information and scheduling notes.

- Coordinate with providers, dental assistants, and the administrative team regarding paperwork, consents, and payment arrangements.

- Protect patient confidentiality and follow office policies.

**Required Qualifications**

- **Minimum of 2 years of hands-on experience using Dentrix practice management software.**

- **Working knowledge of dental insurance eligibility and benefit verification.**

- Previous dental office scheduling or front desk experience.

- Strong telephone communication and customer service skills.

- Excellent organization, attention to detail, and follow-through.

- Ability to manage a busy schedule and prioritize multiple requests.

- Dependable attendance and a positive, team-oriented attitude.

Preferred Qualifications

- Pediatric dental office experience.

- Experience verifying PPO and Medicaid dental benefits.

- Bilingual English/Spanish skills.

To Apply

Submit your resume through ZipRecruiter. Please include how many years you have used Dentrix and describe your experience verifying dental insurance eligibility and benefits.

Join Lil Sunshine Smiles Pediatric Dentistry and help create a welcoming, well-organized experience for our patients and their families!

Li'l Sunshine Smiles Dentistry leading with a focus of delivering exceptional patient care!

Company Description

Li'l Sunshine Smiles Dentistry leading with a focus of delivering exceptional patient care!