Senior Audio-Visual Specialist

The Senior Audio-Visual Specialist performs advanced A/V operational support functions and provides day-to-day leadership for the A/V team. This role leads the support of the Washington DC office conference center, delivering firmwide conferencing services, and maintaining and improving A/V infrastructure. The Senior A/V Specialist works closely with the Covington Client Services team to ensure high-quality meetings and event support and contributes to technology reviews and process improvements as assigned. Responsibilities Deliver professional, responsive, solution-oriented A/V support to Lawyers, Business Professionals, and Firm clients Provide end-to-end A/V support for meetings and conferences, including video conferencing, webinars, content sharing, digital recording, video editing, and special events. Configure, test, and support video, audio, control systems, computers, projectors, displays, and related A/V technologies prior to scheduled events. Perform proactive system checks and troubleshoot issues to ensure reliable operation. Create and maintain A/V service tickets for setups, support requests, and system repairs. Repair A/V equipment in-house when possible and coordinate vendor repairs as needed. Support Client Services with meeting planning, third-party coordination, and system integration testing. Maintain accurate A/V equipment inventory and support documentation. Stay current with A/V technologies, trends, and best practices to support continuous improvement. Crosstrain on firmwide A/V systems to ensure comprehensive team coverage. Maintain timely and regular attendance and perform other duties as assigned. Senior-Level Responsibilities Train and mentor A/V team members on systems, tools, and best practices. Support and engage firm executives for high-profile meetings and events. Coordinate and support large-scale events within and outside firm facilities. Document and promote standardized A/V procedures and best practices firmwide. Lead A/V infrastructure upgrades and maintenance activities; recommend enhancements and improvements. Provide scheduled and ad-hoc performance and operational reports to the Audio-Visual Manager. Demonstrate initiative, sound judgment, and the ability to prioritize effectively in high-pressure environments. Pursue continuous professional development through training, certifications, and industry resources. Requirements Education & Credentials College degree is preferred Appropriate technical certification(s) are preferred Knowledge & Experience Expert-level experience configuring and supporting Lenovo, Cisco, and comparable A/V devices. Advanced expertise with Extron control systems, video matrix switches, and mixers. Strong working knowledge of Crestron XIO and Fusion RV enterprise management tools, including provisioning, scheduling, and monitoring. Minimum of 7 years of progressive experience supporting video conferencing, room audio systems, and A/V control platforms. Prior experience in a law firm or professional services IT environment preferred. Work Conditions Based in Washington, D.C. Core hours of 9:00am – 5:30pm, Monday-Friday, in-office. Ability for flexible hours, including early mornings, evenings, and weekends, with minimal notice when required. Position requires access to equipment, software, or technology that is subject to U.S. export controls. To be granted access pursuant to US Export Control laws, candidate must be either (a) a United States citizen or national; (b) a person lawfully admitted for permanent residence of the United States (i.e., "Green Card" holder); or (c) an INS-approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible; and if not yet naturalized, is still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws. Candidates will be required to submit appropriate documentation to determine whether access can be granted before proceeding further through the application process. #J-18808-Ljbffr Covington & Burling LLP