Service Professional

Join Mr. Electric of Houston - Service Professional / Residential Electrician (Licensed) - Top Team, Great Pay, Take-Home Van, Up to $3,000 Hiring Bonus

Who we are A high-performing, customer-first Mr. Electric branch with some of the top service professionals in the country. Collaborative
culture, excellent onboarding, a promoted field trainer, transparent leadership, and real opportunities to grow into team lead / Branch Manager roles.

Position summary Residential Electrician / Service Professional (minimum 3 years residential experience). Deliver excellent customer
experiences, complete residential service work independently, and maximize opportunities while maintaining industry-leading quality standards.

Minimum qualifications

• 3+ years residential electrical experience.
• Licensed: Wireman accepted; Journeyman preferred. (Apprentices considered if ~3,500 signed-off hours complete.)
• Clean driving record and reliable transportation (company take-home van provided).
• Participate in on-call rotation (primary/secondary system; primary gets one weekday off during the week).

Top 5 service calls

• Breaker panel upgrades and replacement - main lug and main breaker panels, single- and sub-panel installs, meter-to-panel work.
• Lighting and receptacle troubleshooting/repairs - LED conversions, dimmer installs, GFCI/AFCI replacements.
• Ceiling fan installs and junction box upgrades - modern smart fans and traditional fans, secure mounting.
• EV charger circuit installs and 240V appliance circuits - NEMA 14-50 / 6-50, dedicated circuits for dryers, ranges, and EV chargers.
• Troubleshooting intermittent faults and wiring diagnosis - multimeter diagnostics, tracing neutrals, fixing shared neutrals and neutral-ground issues.

Day 1 - what you must be able to do independently

• Safely diagnose and complete basic service calls: replace breakers, GFCI/AFCI, receptacles, lighting, ceiling fans, and perform basic panel work with supervision available.
• Use multimeter, basic contractor tools, and mobile dispatch/CRM app.
• Communicate professionally with customers; close tickets and document work in the system.

Expectations & performance

• Customer-first mindset: quality and satisfaction drive all goals.
• Maximize opportunities: identify and educate customers on safe, code-compliant upgrades.
• Productivity KPI: growing year-over-year revenue (team currently +20% YoY).
• Complete 1-month structured training program (field trainer promoted from our team).
• Participate in on-call rotation and occasional weekend make-up if calling in sick.
• Track time accurately - target ~40 hours/week (average currently ~34); work-life balance encouraged.

Onboarding & development

• 1-month formal training with our promoted field trainer plus ongoing mentoring.
• Transparent "Business 101" coaching on running jobs and maximizing pay.
• Clear pathway to team leader and Branch Manager roles; leadership development and recruiting support available.

Compensation & perks

• Competitive pay: base hourly rate OR commission - whichever is higher. Average annual income: $80,000-$100,000.
• $3,000 Hiring Bonus.
• Vacation and PTO based on licensed hourly rate.
• Many additional performance bonuses available for Service Professionals.
• Take-home company van provided.
• Clear path to raises, leadership pay, and business coaching.

Work hours, timekeeping & travel

• Workday begins at the office for scheduled events or to pick up material/equipment, or at the first job site each day.
• Workday ends upon leaving the last job site (or leaving the supply house/office if picking up materials for sold work).
• SPs are required to travel to work and travel from work as part of their day.
• Required 30-minute unpaid lunch break each day.
• Time must be accurately recorded per company policy.

Tools, technology & vehicle

• Company take-home van provided.
• Company uses mobile dispatch/CRM and standard electrical contractor tools (bring basic hand tools; company provides specialty tools as needed).

Culture & retention

• Collaborative, available leadership with open-door policy.
• Trainer-focused coaching (not micromanaging).
• Competitive pay + flexibility = long tenure (many top techs here 5+ years; 5 team members in national Top 50).
• Goal: stable 40-hour workweeks, supportive on-call structure, work-life balance.

If you are seeking a place to build your career in the electrical industry, Mr. Electric of Houston is the place. If your core values align with ours and you fit the profile we're seeking, we'd love to hear from you. Thank you for considering Mr. Electric of Houston, an equal opportunity employer.