PT Facility Manager

Facility ManagerCENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits.ResponsibilitiesThis is a Part Time position. The facility manager is the on-shift supervisor and is responsible for ensuring the safe operation of the Sonnentag Center. The facility supervisor will direct all part-time staff on-shift, provide customer service, enforce policies, and coordinate emergency response.This position will work on-site at the University of Wisconsin-Eau Claire's Sonnentag Center, a major athletic, recreation, and event center. The new Sonnentag Center will serve as a venue for university and community events, concerts, and home to Eau Claire Men's and Women's Athletics.Essential ResponsibilitiesProvide on-shift supervision of and feedback to part-time staff on job performance and assign workPerform routine facility rounds throughout shift for supervision of student staff, troubleshooting and maintaining cleanliness of the equipment and facilityAssist with set-ups and breakdowns for all facility reservations and eventsRespond to all medical and non-medical emergencies and provide care; initiate emergency action plan, notify university and local authorities and complete reportsAssist part-time staff with tasks and assume responsibilities of an area if not staffed; process sales as neededCommunicate and consistently enforce policies with patrons and staffProvide excellent customer service, facility tours, and resolve guest concernsReport injuries, incidents, member and guest issues maintenance issues, and staff issuesPrepare facility areas for programs and eventsRestock consumable supplies and amenities as neededQualificationsEducation and ExperienceHigh School Diploma or equivalentPrevious work experience preferredExperience working in fitness center, retail or events preferredCurrent CPR, First Aid, AED certification or ability to obtainSkills and AbilitiesAbility to work independentlyAbility to lead a teamAbility to make sound decisionsExcellent communication skills including active listeningService-oriented and able to resolve customer grievancesBasic knowledge of computer skills with the ability to learn new softwareAbility and willingness to enforce policiesWork Environment and Physical DemandsWork EnvironmentOffice environment/fitness center environmentModerate to loud noiseNon-smoking environmentMaintain flexible hoursPhysical DemandsWalking or working in fitness center 95% of the work dayMust be able to traverse throughout the building and campus. Regularly ascending/descending building levels and occasionally ladders or stools.Must be able to lift, move and set up items weighing as much as 50 lbs.Must be able to demonstrate proper exercise form, set up and adjust fitness equipment.Must be able to discuss, converse with, and exchange accurate information with arena patrons, staff, stakeholders, etc.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.