Pharmacy Tech Inpatient

Medication/Copay Assistance Advocate

The Medication/Copay Assistance Advocate will proactively identify and evaluate all areas in supporting patients to reduce economic barriers to care. This individual will have working knowledge of available pharmaceutical drug donation programs, copay assistance, and patient assistance support tools, implant and skin substitute donation programs, be knowledgeable of basic revenue cycle processes, and attempt to mitigate all financial toxicity for patients and institution. This caregiver serves as a liaison between network departments, medication manufacturers, copay assistance foundations, health insurance companies, all hospital financial business representatives, as well as all patients, families, and caregivers to facilitate system/resource utilization. Works closely with patient financial services to ensure compliance with all applicable regulations, standards, and laws and department and hospital policies.

Responsibilities:

• Identify and evaluate patients for all areas of available assistance. Including but not limited to medication, implant, and skin substitute product donation, copay assistance, and all other relevant areas of financial assistance. If needed assists patients and family/caregivers in applying to program(s) for said assistance.
• Works collaboratively with the healthcare teams to obtain clinical and financial information for assistance program enrollment.
• Utilize tools to manage and track all patient assistance dollars, drug replacement, copay assistance, and any other applicable grant or foundation assistance.
• Coordinates with other departments to resolve issues and facilitate timely application submission.
• Knowledge of medication J Codes, CPTs, and billing units.
• Successful at multi-tasking and maintains focus and composure in a fast-paced work environment.
• Has the ability to calculate (by ratio proportion) the medication dosages with knowledge of the metric measurement conversions.

Education:

• H.S. Diploma - Required
• Completion of a nationally recognized Pharmacy Technician Education Program - Required OR
• Associate's Degree - Care Management or related field - Required

Work Experience:

• 1+ Years - Experience working w/ revenue cycle and/or patient assistance programs - Required
• 1+ Years - Basic knowledge of health insurance pre-certification processes for medications and infusions and CPT and J Codes associated with those infusions - Required
• Hospital pharmacy experience - Preferred

Licenses and Certifications:

• National or State Certified Pharmacy Technician current or within 1 year - Required

Travel Requirements:

• Must be able to travel between various system facilities and off-site locations as needed - Required

About Us:

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator Mosaic places the holistic needs of patients first by providing the right care at the right time and place offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics, and many more. When paired with compensation and recognition it is what continues to make us the employer of choice for employees at any stage of their journey.