Desktop Support Technician II

A3 Staffing Solutions

Job DescriptionJob DescriptionDesktop Support Technician II Responsibilities:Provide onsite support for IT equipment including POS systems, desktops, printers, access points, and network devicesTroubleshoot and resolve hardware, software, and network issuesPerform installations, upgrades, and break/fix supportSupport copper and fiber cabling, including basic terminationsDocument all work, updates, and resolutions in ticketing systemsTravel daily (route-based travel)Work with remote teams to resolve escalated technical issuesOccasionally lift up to 50 lbsQualifications:1+ year of IT technical support or field technician experienceCompTIA A+ (preferred)Experience with Windows, MS OfficeFamiliarity with networking fundamentals and IT hardwareExperience with cabling (copper/fiber) is a plusStrong communication and customer service skillsValid driver's license required\nCompany DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.Provide an exceptional client experienceDeliver on our commitmentsBuild trust by thinking and acting with integrityCreate an environment that inspires innovationCompany DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

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Vacancy posted 5 days ago

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