Senior Specialist, Software Engineering, Veeva Specialist

About the Role We are seeking a Software Engineer with hands‑on experience in Veeva Vault Clinical to design, build, and support integrations, data pipelines, and reporting across the Clinical Suite. The ideal candidate has practical expertise with Vault Loader, Veeva APIs, Postman, MuleSoft integrations, and connectors, along with working knowledge of the Vault Clinical object model. You will partner with Clinical Operations, Quality, and IT to deliver secure, scalable solutions, manage releases and configuration changes, and produce complex reports that support business decision‑making. Responsibilities Design, develop, and maintain integrations with Veeva Vault Clinical using Veeva APIs (REST), Vault Loader, connectors, and MuleSoft (Anypoint Platform). Build and optimize data ingestion/extraction workflows (bulk loads, document transfers, metadata updates) using Vault Loader and automation scripts. Create and execute API test suites in Postman; define collections, tests, environment variables, and automation to validate endpoints and workflows. Produce complex reports and dashboards across Vault CTMS, including data modeling and transformations. Collaborate with business stakeholders to translate requirements into technical solutions aligned to the Vault Clinical object model. Manage releases across environments (DEV/VAL/PROD), including: Configuration changes (lifecycles, workflows, object fields, roles/permissions). SDLC adherence (requirements, design, code/config, testing, approvals, deployment). Change control, versioning, and validation documentation (traceability, test evidence). Use JIRA for work management: create/maintain epics, stories, tasks; define acceptance criteria; manage sprints; track defects and release notes. Implement operational monitoring and alerting; perform L2/L3 support and root‑cause analysis for integrations, connectors, and reporting pipelines. Maintain technical documentation (solution designs, mappings, API guides, job aids) and contribute to continuous improvement of engineering practices. Required Qualifications 6‑10 years of software engineering or integration experience, with at least 4 years focused on Veeva Vault (preferably Vault Clinical, CTMS). Hands‑on experience with Veeva Vault Loader (bulk data/document operations, configuration, troubleshooting). Veeva Vault APIs (REST, authentication, pagination, error handling). Postman (collections, scripted tests, environments, automation). Connectors and integration patterns ( JDBC, SFTP, message queues/webhooks). Practical knowledge of the Vault Clinical Suite object model and configurations (documents, objects, lifecycles, workflows, roles/permissions). Proficiency in a modern programming language (Python, Java, or Node.js) for integration and automation. Experience producing complex reports and dashboards, including data modeling and transformation (e.g., Vault reports/dashboards, data extracts to BI tools like Tableau/Power BI). Experience with SDLC in regulated environments (GxP, 21 CFR Part 11), including validation, change control, and release management. Strong familiarity with JIRA for Agile delivery (epics/stories, sprint planning, release notes). Excellent problem‑solving skills, attention to detail, and ability to communicate with non‑technical stakeholders. Preferred Qualifications Experience with multiple Vault Clinical applications. Knowledge of Vault configuration management (migration packages, deployment strategies, environment alignment). Security best practices, audit trails, and compliance reporting. Test automation frameworks for APIs/integrations and performance testing. Understanding of clinical trial processes, TMF governance, KPIs, and HL7/FHIR (nice to have). Key Competencies Integration‑first mindset with strong debugging and performance optimization skills. Operational rigor in release management and validation. Clear communication and ability to translate business needs into technical solutions. Ownership, reliability, and a focus on measurable outcomes. Success Metrics Stable, compliant integrations with high uptime and SLA adherence. On‑time, well‑documented releases with validated changes and minimal production issues. Actionable reports that drive business decisions and reduce manual effort. Positive stakeholder feedback and delivery against roadmap commitments. Education Bachelor's degree in Computer Science, Engineering, or related field. Location San Francisco, CA (United States). Salary $117,000.00 – $184,200.00 (annual base salary). Benefits Medical, dental, vision, and other healthcare benefits for employee and family; retirement benefits including 401(k); paid holidays; vacation; and compassionate and sick days. Work Arrangement Hybrid. EEO Statement We are an Equal Employment Opportunity Employer and we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit EEOC resources. #J-18808-Ljbffr Merck & Co.